Job Description:
Lucky Dog Bark & Brew Lake Norman is looking for a experienced pet bather to join our passionate team of pet lovers! Starting pay is $14.50/hr with the potential for tips on services performed. Ideal candidate will be detail-oriented, compassionate, and dependable, with a focus on providing pets a safe and comfortable spa experience! We strive to provide a safe, fun, and rewarding work environment, with a focus on productive teamwork.
Duties include:
Bathing: Performing basic bathing and grooming services (bathing, brushing, and nail trims, etc.) on a variety of dog sizes and coat types
Helping Hand: Providing support for our professional grooming staff, including bathing their dogs and providing an extra hand when needed
Growth and Knowledge: Developing a familiarity with a variety of grooming products, tools, and techniques, and their appropriate uses; willingness and desire to expand your knowledge on the care of dogs and their varied grooming needs; providing top notch services to return pups to their owners in a clean, healthy, and comfortable state
Safety First: Utilizing approved restraint techniques and PPE. Able to follow established safety protocols to the letter to ensure a safe and comfortable environment for our guests—and ourselves!
Scheduling: Booking appointments, as well as recording services and invoicing in kennel software
Client Communication: Performing consultations with pet parents regarding bathing services, and advising them on the best services we can offer based on their dog’s condition and coat type; Calling and communicating with pet parents regarding their dogs’ services and any issues encountered during their appointment
Cleanliness: Maintaining a clean workspace; leaving grooming workspaces clean, disinfected, and organized and ready for the next day’s appointments
Keeping Busy: Performing other duties in the facility as needed when there are no bathing appointments (including but not limited to: laundry, front office help, monitoring play spaces and cleaning) at the groomers’ or general manager’s discretion–bathers are expected to be helping out at all times when they are not bathing dogs!
Please note that the above-listed duties and responsibilities are the basic requirements for this role and may be modified, expanded, or reduced based on the evolving needs of the company.
If you feel that you are reliable, willing to learn, and have a service first attitude and an unmatched love for animals we encourage you to apply with us! Benefits for all team members at Lucky Dog Bark & Brew Lake Norman include discounted daycare and boarding for your own dog, with additional benefits available for full time employees like medical/vision/dental plans and 401k.
Requirements: The perfect candidate for bather will embody these qualities:
- Team Player: Works together well with others to make sure all appointments are completed and our guests are cared for
- Good Communicator: Able to properly, promptly, and effectively communicate with other team members, groomers, management, and pet parents
- Tech Savvy: Comfort with computers and technology and learning/operating kennel software
Flexibility: A flexible schedule. Willingness to work evenings, weekends, and holidays as needed.
Attention to Detail: Uses keen observation skills to assess pets’ needs, and to report any issues as they arise
Desire to Learn: Hungry to develop your skills and expand your knowledge
Animal Experience: Previous bathing experience required. Love for animals a must!
Dog Friendly: Comfortable with dogs of all sizes and breeds—we see it all!
Physical Stamina: An ability to stand/work upright for multiple hours at a time; able to lift and handle dogs of all sizes and remain active throughout your shift. This is a physically demanding job!
