Dental/Medical Front Office Receptionist

Dental Front Office Receptionist | Team Performance Bonus + Great Hours! (Job Title: Dental Front Office Receptionist / Patient Coordinator (Full-Time) Location Phoenix, AZ (Solterra Dentistry) Compensation $18.00 – $21.00 / hour + Monthly Team Performance Bonus Potential! Schedule Full-Time | Mon & Wed 7:15 AM – 5:00 PM | Tue & Thu 7:15 AM – 4:00 PM | Fri 9:00 AM – 1:00 PM (Half-day Fridays!) At Solterra Dentistry , we believe a great dental experience starts the moment a patient walks through our front doors. Elizabeth Gubernick , our practice combines high-tech, modern dental care with a warm, family-oriented atmosphere. We operate out of a beautiful, 8-operatory practice supported by a tight-knit clinical and administrative team (2 Doctors, 2 Hygienists, 2 Assistants, a Sterilization Tech, and a dedicated 2-person Front Desk team). We take pride in cultivating an uplifting, collaborative environment where every team member is valued, supported, and rewarded for our collective success through monthly team performance bonuses! Warmly greet patients, manage check-in/check-out processes, and maintain an organized, welcoming reception area. Scheduling & Phone Management: Answer incoming calls, schedule/confirm appointments, optimize the office calendar, and follow up on unscheduled treatment. Insurance & Billing: Verify dental insurance coverage/benefits, submit claims, collect co-pays/deductibles, and assist with financial options and treatment plans. Accurately collect and update medical histories, chart details, and insurance information in compliance with HIPAA guidelines. Required 1+ years of customer service, front office, or administrative experience (dental or medical background highly preferred) Basic dental/medical insurance knowledge and comfortable verifying benefits & co-pays Required Exceptional communication, phone etiquette, and organizational skills Computer proficiency and strong attention to detail with patient records Bonus Potential Monthly Team Performance Bonus opportunity! Early finish on Fridays so you can kickstart your weekend early! Medical, Dental, and Vision coverage Retirement Security 401(k) plan with company match Paid Time Off Vacation, sick time, and paid holidays Work alongside a collaborative 2-person front desk team with great doctors and clinical staff