Job Description:
Payroll AdministratorUnder the direction of the Payroll Lead, the Payroll Administrator provides day-to-day payroll and timekeeping support to LAUNCH contract employees, with a primary focus on assisting employees with ADP Time and Attendance. This entry-level position serves as a resource for timecard questions, time entry issues, and general payroll-related inquiries while helping ensure employee time s submitted accurately and on schedule.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Serve as a primary point of contact for contract employees needing assistance with ADP Time & AttendanceAssist employees with questions related to entering, reviewing, correcting, and submitting timecardsTroubleshoot basic timekeeping issues and escalate more complex system or payroll concerns as appropriateMonitor timecard submissions and follow up with employees regarding missing, incomplete, or inaccurate time entriesAssist with identifying and resolving timecard discrepancies prior to payroll processing deadlinesRespond to employee payroll and timekeeping questions in a timely, professional, and customer-focused mannerProvide guidance to new contract employees on timekeeping expectations and processesMaintain accurate payroll and timekeeping records and documentationAssist the payroll team with data entry, reporting, audits, and other administrative tasks as neededSupport payroll deadlines by helping ensure required timekeeping information is received and completeProtect confidential employee and payroll informationPerform other payroll and administrative duties as assignedKNOWLEDGE, SKILLS & ABILITIESHighly organized individual who works well in a fast-paced environmentExcellent communication skillsAbility to multitask and prioritize projectsAbility to work independently with limited guidance and as part of a teamCustomer-service orientedComputer savvy and comfortable learning new technologies with easeAbility to proactively anticipate the needs of others and the businessPhysical Requirements:o Prolonged periods of sitting at a deskMINIMUM EDUCATION / EXPERIENCE / QUALIFICATIONSStrong attention to detail and accuracyHigh School Degree required; Associates Degree preferredStrong customer service and problem-solving skillsAbility to manage multiple requests and prioritize work around payroll deadlinesAbility to handle confidential and sensitive information appropriatelyFamiliarity with ADP Workforce Now preferredKEY RELATIONSHIPSInternal staff membersLAUNCH ClientsContract employees
