Check-In Agent / OPC (Outside Public Contact) Join one of Branson's most established and trusted travel centers! As a Check-In Agent / OPC at Discover Branson, you'll be the first point of contact for guests-responsible for check-ins, booking timeshare/travel club tours, assisting with vacation reservations, and delivering exceptional customer service. This is a high-energy, guest-facing sales role with unlimited earning potential and room for growth. If you're personable, professional, and have a strong knowledge of Branson's shows and attractions, we want to meet you.
Responsibilities:- Welcome and check in guests at the Visitor's CenterBook qualified tours for timeshare/travel club promotions
- Rehash and confirm your tour reservations
- Sell attraction tickets, shows, hotels, and vacation add-ons
- Answer phones and assist guests with vacation planning
- Enter and maintain accurate guest information in the system
- Uphold high customer service standards and company policies
- Work closely with the Operations Director to ensure daily goals are met
- Maintain a positive, team-oriented environment
Qualifications:- Experience in sales, tourism, OPC, or guest services preferred
- Friendly, professional communication skills (written & verbal)
- Comfortable with computers and handling multiple tasks at once
- Knowledge of Branson shows, attractions, and vacation options
- Must be available to work at least one weekend day
- On-call availability is a plus
- Driven, goal-oriented, and ready to succeed
- Compensation & PerksHourly base + aggressive commission structure
- Full benefits after 60 days: Medical, Dental, Vision, Life 401(k) with company match after 12 months
- Special perks & discounts to local attractions and shows
- Supportive leadership and an A+ BBB-accredited team with 40+ years of success
