A fast-growing fitness equipment services company is seeking a Field Installation Supervisor to join the team. The ideal candidate is a working leader who thrives in fast-paced environments and drives a sense of urgency across installation teams. This position requires up to 90% travel. The Field Installation Supervisor is responsible for overseeing the execution and completion of fitness equipment installation projects for commercial customer sites. Salary + Additional Benefits:$70,000–$85,000 Medical, Dental, Vision Insurance 401K - company match
Location: Phoenix, AZType of Position: Direct Hire
Responsibilities:
Travel to customer installations and ensure compliance with company standards and SOPs.
Manage installation planning to ensure organization and efficiency by working with the Director of Operations and D&I Manager to ensure adequate team assignments.
Utilize the company's resource allocation board and Blue Folder to document weekly team assignments.
Maintain regular communication with customers throughout the project lifecycle.
Create and drive a "sense of urgency" for installation teams to ensure client orders are completed on time and address any delays.
Supervise and work alongside installation crews on-site; direct daily activities and prioritize tasks.
Oversee the unpacking, organization, and inventory of materials at each job site.
Lay out equipment locations according to project plans and manufacturer specifications.
Perform hands-on equipment assembly, installation, and troubleshooting as needed.
Ensure all installations meet quality standards, manufacturer specifications, and safety protocols.
Conduct site walkthroughs to verify project progress, ensure installation quality, and confirm milestone and completion deadlines are met.
Conduct final walkthroughs with clients upon project completion; manage punch-list resolution.
Train and mentor installation technicians; foster skill development and promote best practices for efficient and safe operations.
Assist with the punch-list process for all customers, including intake, reporting, and action items with vendors to minimize negative impact to the customer.
Liaise with the Executive team: VP of Sales and Business Development, Director of Operations, HR Manager, and Manager of Finance as needed to ensure cohesive and progressive work.
Assist with physical and digital inventories as needed.
Meet or exceed departmental and company goals and objectives.
Exemplifies the company's mission and vision statements, along with its core values.
Lead various projects as assigned.
Requirements:- 3-5 years of operational experience in at least one of the following types of organizations: fitness equipment installation company, third-party logistics, final mile, or fitness / health 3-5 years of managing installation field teams with at least 8 to 12 individuals
- Must be bi-lingual (English / Spanish)
- Basic skills in Microsoft Suite
- Exceptional communication skills
- Strong organizational skills and the ability to solve the root cause of a problem
- Knowledge of Blue Folder system or similar work order scheduling system a plus
Up to 90% travel required Due to the high volume of applications we typically receive, we regret that we are not able to personally respond to all applications. However, if you are invited to take the next step in the process, you will typically be contacted within one week of submitting your application.
