Intern – Korea Visa Application Centre (KVAC) The UG Intern at the Korea Visa Application Centre (KVAC) will support the Embassy and Consulate of the Republic of Korea in Berlin by assisting with daily operational activities. The intern will handle visa applications, communicate with beneficiaries, and prepare reports under the supervision of the KVAC team. This role requires effective teamwork and a commitment to delivering quality results in a service-oriented manner. The position is based in Paris and is open to students or graduates in relevant fields.
Candidate Requirements:- Student or graduate in Humanities or Social Sciences
- Ability to work in an international team
- High computer literacy, especially in MS Excel
- Experience in customer service or public assistance
- Fluency in French and English; knowledge of Korean is a plus
Job Description:
In support of the Embassy and Consulate of the Republic of Korea (ROK) in Berlin, Germany, IOM will be providing administrative visa-related services among four Visa Application Centers in all Europe, aimed at making the visa application process timelier and more convenient. Working under the overall direction of the Head of Office in Paris, France, and under the direct supervision of the Deputy Team Leader of the Korea Visa Application Centre (KVAC), the intern will assist with the daily operational activities of the KVAC operated by IOM in Paris (France).
Responsibilities:
Assist the KVAC team on daily activities, including but not limited to receive and sort visa applications delivered by post, passport, and document logistics, ordering visa application supporting documents according to relevant checklist Assist the KVAC team with communications to the beneficiaries, following the standard operating procedures in place, including contacting visa applicants for missing documents or for passport collection. Attend project meetings and training sessions with the project coordinator and other KVAC teams (London, Berlin, Hague and Ulaanbaatar) Assist the KVAC team with the preparation of daily, weekly and monthly reports. Undertake any other task that may be assigned.
Qualifications
Required Qualifications and Experience:
EducationStudent or graduate; preferably in the field of Humanities and Social Sciences or similar.
Experience:- Ability to work effectively and harmoniously in an international team.
- High level of computer literacy in standard MS Office products with specific proficiency in MS Excel.
- First experience with customer service and/or assistance to public
- LanguagesFluency in French and English is required. Knowledge of Korean or other official IOM language is an advantage.
- Required CompetenciesIOM's competency framework can be found at this link. Competencies will be assessed during the selection process.
- Values all IOM staff members must abide by and demonstrate these five values:
- Inclusion and respect for diversity
- Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency
- Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism:
Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Courage: Demonstrates willingness to take a stand on issues of importance.
Empathy:
Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies:
behavioural indicators TeamworkDevelops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge Continuously seeks to learn, share knowledge and innovate.
Accountability:
Takes ownership for achieving the Organization's priorities and assumes responsibility for own actions and delegated work.
Communication:
Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way. NotesThis post is subject to local recruitment. Only persons holding a valid residence permit for France will be eligible for consideration.
