The Brock Group provides specialty craft and maintenance services to key industries across North America. We are dedicated to offering the safest and highest quality service and solutions. We view ourselves as partners with our customers, our employees and the communities in which we operate. Our performance-driven culture is led by having and developing the best people, the most efficient processes and the right tools for the job.
Qualifications and Detail about the Position
Summary:
Reporting to the Regional President, the Vice President of Operations leads the day-to-day operations of the business in a designated region and advises the Regional President on the execution and direction of the region’s financial performance, operations, and strategy. The position ensures that the region achieves sustainable performance in a safe and ethical manner that enhances the company’s reputation in the marketplace, with customers, and in the communities where the company does business.
Essential Functions:
Promote, demonstrate, and instill Brock’s Bsafe and Bbest culture in all aspects of the business.
Assist in the development, direction, and sustainment of Brock’s performance-oriented cultures that embrace Bsafe and Bbest.
Ensure operational excellence and effective implementation of the company’s strategies.
Provide leadership that fosters a competitive, collaborative, high-performance team.
Adopt broad business concepts and apply them to enhance profitability, grow the business, and set organizational policies.
Establish Regional Strategic Account Management, Product Service Line, and department and functional goals and budgets; manage performance against those plans.
Develop and ensure compliance with annual regional operations and capital budgets.
Focus on building the most efficient and cost-effective operating model across geographies and customer contract structures.
Support the process of continuous improvement initiatives to drive efficiencies, reduce cost, and increase customer satisfaction.
Work closely with all functional areas (Finance, HR, HSE, BD, Assets, IT, Project Controls, and Technical Services) to establish and support alignment of best practices.
Guide and direct senior level regional operations management (e.g. GM Operations/Operations Managers, Project Managers for specific area/regions) in the development, production, promotion, and financial aspects of the organization's products and services.
Oversee/direct the business unit’s operation management with responsibility for multiple customers/accounts within the business unit, including P&L responsibility as well as business development responsibility.
Act as both a formal and informal resource to the Regional President and other senior managers, providing input on strategic direction and initiatives as well as tactical issues.
Oversee the successful implementation of short and longer range plans and programs that meet business unit/operations goals and objectives (e.g. growth objectives).
Play a key role in the business unit’s business development initiatives, including creating and maintaining relationships with key decision-makers within current and/or targeted customers.
Maintain a sound plan to ensure adequate management development and to provide for capable management succession.
Develop and install procedures and actions to promote communication and adequate information flow within and among regional projects and project managers, including those outside of this position’s immediate span of control (i.e. where servicing the same customer).
Serve as strategic account represented to key national and international customers; promote alignment with other business units within the circuit across Brock regions.
Evaluate the results of overall and/or specific operations regularly and systematically; report these results to the Regional President and/or designate on an ongoing, regular basis.
Ensure that the responsibilities, authorities, and accountability of all direct subordinates are defined, understood, and executed.
Ensure that all organization activities and operations are carried out in compliance with company policy and controls; with local, state/provincial, and federal regulations; and with laws governing business operations.
Establish and develop new client relationships while fostering current relationships to secure more work and contribute to the growth of the organization.
Working Conditions:
Working conditions include outdoor and indoor field, yard, and shop locations.
Working indoors in an office environment.
Utilization of Personal Protective Equipment as necessary.
Frequent travel as required.
Skills & Abilities:
Excellent communication skills combined with strong business acumen to engage customers and to communicate complex ideas clearly, simply, and convincingly.
Ability to demonstrate the highest personal integrity and ethical standards at all times.
Must focus on the fundamentals of sound/ethical business practices.
Demonstrate critical thinking skills required of a professional business leader.
Excellent interpersonal, written, and verbal communication skills.
Ability to develop and implement standard work practices.
Ability to organize and prioritize work and to meet deadlines.
Ability to manage multiple projects and effectively meet deadlines while adhering to the highest level of safety performance/standards.
Ability to meet all requirements for entry to customer jobsites (drug screens, safety, etc.).
Education & Experience:
Bachelor’s/Post-Secondary degree or 10+ years of increasing leadership responsibility in a mid-large craft/industrial services organization; at least 4-5 years in a senior operations position (e.g. General Manager, VP Operations, Area Manager) overseeing multiple/large projects with significant impact on overall business results.
P&L responsibility during the last 4-5 years.
Proven track record of growing a P&L over an extended period of time (2-3 years minimum).
Proven history of leading business unit(s) with strong safety performance (e.g. low lost time/incident rates).
Comply with all applicable safety and environmental laws, policies, and procedures.
Record of developing and implementing proactive solutions to meet customer’s needs benefiting the company (employer) and the customer.
Record of adhering to the highest ethical and professional standards. Must maintain a high degree of integrity.
Record of recruiting, motivating, managing, and developing a capable operations/project management team, including development of future succession candidate(s).
Working/operational knowledge of key financial and operational drivers for success.
Deep industry knowledge and experience covering the breadth of the company’s businesses.
Location Information: This is a remote role. The territory for this role is east of the Mississippi.
Work Type:
Full Time
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
