Clinical Ambulatory Services Rep II - Outpatient Westwood Clinic

Clinical Ambulatory Services Representative II-Outpatient Westwood Clinic We are searching for a Clinical Ambulatory Services Representative II-Outpatient Westwood Clinic - someone who works well in a fast-paced setting. In this position, you will provide excellent customer service as the first contact for patients, providers and staff accessing ambulatory clinics. You will expedite the outpatient check-in and check-out processes by reviewing appointment status using electronic appointment system to view information regarding appointment, insurance, and history. You will also collect pre-visit payments and communicate with the clinic liaison regarding factors impacting the patient visit and general clinic-patient flow. You will also secure the financial integrity of the patient's account by verifying benefits and obtaining referrals, authorizations, and pre-certifications. "As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards." Think you've got what it takes? Responsibilities Performs patient registration procedures per department process Obtains and verifies patient demographic data for each encounter Confirms patient appointments, verifying patient demographics and insurance information Enters, batches, and reconciles charges daily Ensures that interpreter services are available for patients as needed Provides basic office support including ordering and maintaining office/clinic supplies; maintaining office equipment; managing correspondence; copying, faxing, mailing and filing documents; and collecting and distributing mail Serves in key role to assure most efficient patient throughput in exam rooms