IT Manager
wimmer communitiesHales Corners, WI
IT Manager
wimmer communitiesHales Corners, WILead L6
Computer and Information Systems ManagersNetwork and Computer Systems AdministratorsInformation Technology Project Managers
Computer Facilities Management ServicesComputer Systems Design ServicesResidential Property Managers
APPLY NOW (opens in a new tab)Job Description:
- IT Manager
- Join the Wimmer Communities TeamAre you an experienced IT professional looking for a varied, fast-paced role with opportunities to grow? Wimmer Communities is seeking an IT Manager to lead technology support and help advance IT solutions across our properties and organization.
- We are proud to be a family-owned company and a Top Workplaces Award recipient since 2016. We value collaboration, service, work-life balance, and a welcoming workplace culture. Schedule
- Monday–Friday | 8:00 a.m.–5:00 p.m. Full Time
- Flexible Hybrid schedule available based on business needs
- Local travel between properties as needed Key Responsibilities
- Lead desktop and help desk support, ensuring timely resolution of technology issues.
- Administer and support Microsoft 365, including users, groups, permissions, policies, printing, updates, and alerts.
- Troubleshoot hardware, software, network, and application issues; prioritize incidents and document resolutions.
- Install, configure, and maintain computers, mobile devices, network equipment, printers, scanners, TVs, and other peripherals.
- Monitor systems and respond promptly to security, performance, and usability concerns.
- Support cybersecurity, fraud prevention, backups, and data-protection processes.
- Maintain surveillance cameras, video conferencing, phone systems, and door-entry systems, including DoorKing, ButterflyMX, and Amazon Key.
- Manage IT hardware, software, and equipment assets.
- Coordinate with vendors and coworkers to resolve technology issues.
- Research emerging technologies and recommend solutions for new or upgraded systems. Develop and maintain IT procedures, standards, and documentation.
- Integrate technology into new construction projects.
- Partner with owners to address IT needs, including occasional onsite support at personal residences. Qualifications & Skills
- Bachelor's degree in Information Technology preferred.7+ years of Information Systems experience.
- Strong knowledge of Microsoft Office, Microsoft 365, and Microsoft operating systems. Comprehensive knowledge of PC operating systems, networking, printing, and application support.
- Strong critical-thinking, troubleshooting, and problem-solving skills. Effective and professional communication skills across all levels of the organization.
- Demonstrated leadership, initiative, and strategic thinking.
- Strong commitment to customer service, ownership, and timely issue resolution.
- Ability to identify and recommend technology solutions that support digital transformation.
Preferred
Technical Experience
Mobile device management: Intune, Jamf, or MosyleRMM platforms: NinjaOne, Kaseya, or SuperOpsXDR/security platforms: Sentinel
One or Sophos
Firewalls: Fortinet or equivalent
Networking: HP Aruba, Instant
On, or Ubiquiti
VoIP systems: Zoom, Cisco, or Teams
Ticketing platforms: Jira, Zendesk, or Freshworks Benefits
Competitive base salary
Generous PTO beginning on day one
Medical, dental, and vision insurance
Health Savings Account and Flexible Spending Account
Employer-paid life, AD&D, and short-term disability insurance 401(k) plan with company match
Discounted rent at Wimmer apartment communities
Access to Wimmer property amenities, including pools, fitness centers, and community rooms
Company events, including golf outings, Brewers games, river cruises, and holiday celebrations
Opportunities to participate in community and charitable initiatives
A collaborative, family-oriented company culture Make an Impact at Wimmer Communities
If you are a hands-on IT leader who enjoys solving problems, supporting people, and identifying technology solutions that improve the organization, we would like to hear from you.
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Level
Lead L6
Location
Hales Corners, WI
Occupation
Computer and Information Systems Managers
Industry
Computer Facilities Management Services
Posted
yesterday