Quality Specialist

Location: Portland, TN

Website: Create. Energy

Type: Full-Time | On-SiteAbout: Create Energy: Create is redefining the future of energy with bold, innovative solutions that empower IPPs, developers, utilities, communities, and businesses to achieve true energy independence and resiliency. From advanced solar and battery storage to cutting-edge EV charging systems, Create delivers high-performance technology designed to disrupt the status quo and accelerate the energy transition. At the heart of this approach is OnTrack—a complete, one-stop-shop solution that allows customers to purchase everything they need directly from Create. By streamlining design, procurement, and installation, OnTrack eliminates unnecessary complexity and delivers a fully integrated path from panel to power. With OnTrack, customers gain simplicity, reliability, and cost savings in a single package—backed by Create’s engineering expertise and long-term support. Headquartered in Portland, TN, and founded by visionary CEO and President Dean Solon, Create combines technical excellence with a fearless approach to problem-solving—pushing past conventional limits to design systems that are simpler, safer, and more resilient. Every solution is built with the customer in mind: easy to deploy, dependable in performance, and crafted to unlock lasting value.

Position/Role: The Quality Specialist supports both Quality Management System (QMS) administration and Quality Operations. This hybrid role is responsible for document control, incoming inspection, nonconformance reporting (NCR), and Material Review Board (MRB) activities to ensure compliance with company, customer, and regulatory requirements. This position is being established within a dynamic and rapidly growing organization where adaptability, ownership, and cross-functional engagement are essential to success. While the role currently encompasses responsibilities traditionally distributed across several quality disciplines, this breadth reflects the needs and opportunities inherent in a startup environment. The successful candidate will thrive in a "many-hatted" capacity, contributing across Document Control, Incoming Inspection, NCR administration, and MRB activities while helping define and mature the systems that support long-term organizational growth. As the company evolves and scales, these functions are expected to become increasingly specialized, creating opportunities for both organizational development and individual career advancement. In the meantime, this role offers the rare opportunity to influence multiple facets of the quality function and leave a lasting impact on the organization's foundation and culture.

Incoming Inspection: Perform inspection of incoming materials and components against drawings, specifications, and purchase order requirements. Review Certificates of Conformance (CoC), material certifications, and supplier documentation. Record inspection results and maintain inspection records. Identify and escalate supplier quality concerns as required. Support supplier quality improvement efforts and incoming inspection planning.

NCR & MRB Administration: Initiate, process, and maintain Nonconformance Reports (NCRs).Support containment, investigation, root cause analysis, and corrective action activities. Coordinate Material Review Board (MRB) activities and maintain disposition records. Ensure nonconforming material is properly identified, segregated, and controlled. Track NCR and MRB metrics through closure.

Continuous Improvement: Support quality metrics, reporting, and management review activities. Participate in process improvement and problem-solving initiatives. Assist with quality-related projects and other duties as assigned.