Travel & Tourism Member Support Our client, a leading organization in B2B travel booking industry, is seeking dedicated and motivated individuals to join their remote team as Member Support Representatives. As part of this dynamic team, you will play a vital role in delivering exceptional service and support to commercial clients. The ideal candidate will demonstrate excellent communication skills, adaptability, and a proactive attitude, ensuring success within the organization.
Location: Remote
Pay Rate: $20.00 hourly
What's the Job? Provide outstanding customer service through various communication channels for the Travel & Tourism industry. Assist clients with travel inquiries, troubleshooting, and resolving issues efficiently Maintain detailed and accurate records of customer interactions Collaborate with team members to improve service quality and processes Support the organization's goals by demonstrating professionalism and a positive attitude What's Needed?3+ years CSR Call Center in/outbound experience 2-3 Years of experience in Travel & Tourism preferredPrior CSR B2B experience preferredPrior remote experience preferred Proficient computer and communication skills Reliable internet connection and a suitable home workspace for remote work Available to work days, evenings, weekends and holidays as scheduled What's in it for me? Opportunity to work remotely from the comfort of your home Competitive pay rate with potential for growth Engaging and supportive work environment Chance to develop valuable customer service skills Be part of a diverse and inclusive team committed to your success Upon completion of waiting period associates are eligible for: Medical and Prescription Drug PlansDental Plan Supplemental Life Insurance Short Term Disability Insurance 401(k) Manpower Group (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.
