Collections Specialist The Collections Specialist position for Probo Medical, LLC is responsible for ensuring that the company receives all necessary payments from debtors.
Essential duties and responsibilities include:- Monitor accounts to identify outstanding debts.
- Investigate historical data for each debt or bill.
- Find and contact clients to ask about their overdue payments.
- Take actions to encourage timely debt payments.
- Process payments and refunds.
- Resolve billing and customer credit issues.
- Update account status records and collection efforts.
- Report on collection activity and accounts receivable status.
- Required education and experience:
- Associate's degree or a combination of education and relative experience.
- Proven experience as a Collection Specialist or similar role.
- Knowledge of billing procedures and collection techniques.
- Familiarity with laws related to debt collection (e.g. FDCPA).Working knowledge of MS Office and databases.
- Comfortable working with targets.
- Patience and ability to manage stress.
- Excellent communication skills (written and oral).Skilled in negotiation.
- Problem-solving skills.
Work environment:
The work environment characteristics described here are representative of those individual encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Monitor the typical office safety and environmental conditions within the designated facility and report deficient conditions if needed in accordance with the PROBO Safety Manual. The physical and mental requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Must be able to stay seated using a computer for extended periods of time in an office environment. Equal Opportunity Employer/Vet/Disabled. WeHireVets
