ServiceMaster Clean Supervisor For more than 60 years, ServiceMaster Clean has been creating cleaner, healthier, safer work environments for our customers. As a ServiceMaster Service Partner, you belong to a team that works together to deliver the best solutions and customer service to our clients. Our essential team members enjoy: Competitive PayFlexible Schedules Career Path Opportunities Paid Training
Job Position Description:
Supervisor responsibilities include organizing employee shifts, training and motivating team members. This position plays a critical role in ensuring all staff stays on task and complete all assignments to ServiceMaster standards. To be successful in this role, you should have a good understanding of cleaning principles and team management abilities.
Responsibilities:- Training cleaners on ServiceMaster's standards, products, processes and procedures
- Oversees staff performance and ensures all assignments are completed in accordance to set task schedule
- Train cleaners on task schedules specific to individual accounts
- Perform inspections and give constructive performance feedback to staff members
- Assign shifts and make necessary adjustment in case of call off or no shows
- Respond to customer complaints and request in a timely and caring manner
- Ensure compliance with safety and OSHA regulations
- Use proper PPE where required
- Opens and locks facilities, enable and disable security system as require.
- Must be able to communicate in English. Bilingual is a plus
- Physical Demands and Qualifications:
- Constant (up to 100%) standing, walking, pushing, kneeling, twisting, reaching
- Must be able to lift and/or carry up to 25lbs.
- Floor Experience preferred but not required
- Ability to differentiate between cleaning products and uses 1-2 years' supervisory experience
- Will provide on the job training to those with strong work ethic and willingness to learn.
- The ability to be flexible and work at a fast pace in a multi-tasked job is a must.
- Contribute to a positive work climate with a pleasant attitude
- Contribute to the overall team effort including being in uniform, dependable and on time
- We Are Experts and dominate the industry in scale and scope with an adaptable, extensive network that consistently delivers exceptional results.
- We Are Committed to our customers and are guided in all we do by their needs.
- We Are Complete and seek to provide exceptional service and engage in proactive behavior.
- We Are Driven to pursue the highest standards and continuously improve in all aspects of our business.
- We Are Steadfast and here for the long haul with consistent service that ensures ongoing customer satisfaction.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.
