Inside Sales Representative

Inside Sales RepresentativeThe Inside Sales Representative is responsible for building and maintaining relationships with new and existing customers to grow assigned accounts and drive sales revenue. This role involves proactive customer communication, quote and order management, lead generation, and follow-up to ensure excellent customer service and achievement of sales objectives. The ideal candidate is motivated, detail-oriented, and skilled in identifying customer needs while delivering solutions that support long-term customer retention and growth. Essential Duties/Responsibilities Communicate with customers via phone, email, and written correspondence to provide a high level of customer service and support Establish and maintain strong customer relationships to identify current and future sales opportunities Respond promptly to customer inquiries regarding products, pricing, availability, and order status Prepare, review, and maintain accurate quotes, pricing, and configurations in accordance with company policies Effectively document sales orders, quotes, and customer communications Interpret customer requirements and recommend appropriate products or solutions Generate new business through outbound calls, follow-up on leads, and proactive sales outreach Close sales opportunities generated through inbound and outbound efforts Submit timely call reports and track sales activities Prepare sales reports by collecting, analyzing, and summarizing sales data Maintain accurate records of customer interactions and sales activity