Lead HVAC Service Technician

Lead Service Technician Serenity Air Inc is a growing HVAC company, a family-operated business that values our team members, excellent customer service and high quality work. We are looking to hire a positive, friendly, reliable, and detail-oriented person to join our team! The Lead Service Technician reports to the Service Manager and is responsible for performing a range of HVAC jobs for the majority of residential and commercial customers. Full-Time, Monday - Friday, 7am - 3:30pm, Typically no weekends, up to $100,000/yr+Pay Based on Experience, PTO, Paid Holidays, Medical Customer-based activities involved in this position require an individual who is decisive, tactful, dependable, and who possesses initiative and the ability to communicate well with all customer groups. A Service Technician must be able to accurately diagnose and efficiently accomplish a job to the mutual benefit of the customer while following Serenity Air's guidelines. Job-related contact can occur with virtually all demographic groups, with the majority of the contacts being service customers, team members and suppliers. Representative duties include: Serving as a member of the Service Department which is organized to conduct HVACR servicing jobs promptly and efficiently. Performing routine HVAC service activities without direct oversight or on-site assistance. Conducting point-of-work sales of IAQ services, unit components, add-on units, and residential & commercial service contracts. Developing lead referrals for the sales staff. Conducting non-service work in support of the Service Manager and assist the Installation Departments, as assigned. Performing related duties as directed by the Service Manager.

Physical ability to perform all duties noted above under the conditions, circumstances, and extreme weather conditions found in the state of WA.Interest and initiative in maintaining and advancing his or her HVAC skills through a combination of self-study, company training, manufacturers' workshops, and other professional development activities. Current WDL and the ability to operate all vehicles in the corporate fleet within 30 days of initial employment. Incumbent must be insurable by current Serenity Air insurance carrier. Ability to pass a background check. Ability to pass a drug screening. Ability to work under pressures of time, weather, confined spaces, customer needs, and backlog constraints.