Host/Hostess PositionThe main responsibility of a host/hostess is to greet guests pleasantly, in a timely manner upon their arrival to the restaurant. The ultimate goal of a host/hostess is to welcome guests to their dining experience in a warm and friendly manner. The host/hostess will seat guests, present menus to guests, inform guests of their server, and answer any intermediary questions prior to the arrival of the server.
Responsibilities:
Greet and seat guests
Present menus to guests
Create and organize wait lists
Manage floor plan
Answer phone and answer any questions regarding the menu and restaurant
Manage the call-ahead/reservation list in tandem with a manager
Interact with guests as they leave the restaurant in order to ensure positive dining experience
Skills:
Strong verbal communication skills towards guests and coworkers
Superb reading and writing skills in order to create wait list and decipher wait time
Excellent organizational skills
Multitask in a high volume setting
Working Conditions:
Be able to stand for the entirety of a scheduled shift
Be able to reach, bend, and stoop frequently
Be able to carry up to 15 lbs.
Education/Experience:
High school diploma or equivalent is preferred
Prior restaurant experience is not required
