TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock ’n’ roll concert staging to setting the global standard for extraordinary live events and experiences through cutting‑edge technology, precision engineering, and creative design. TAIT’s 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics.
Position Purpose:
The Senior TAIT Crew leads both people and projects to ensure successful execution of their assigned touring projects. Their essential duties are in delegation of work, supporting employees, training, and ensuring all assigned projects are ready to tour. Senior TAIT Crew members must maintain general knowledge of industry technology as well as continued focus on developing leadership skills. Seniors must have a highly proactive solution-based mentality with a positive approach to challenges.
The TAIT Crew team is responsible for the deployment, operation, and maintenance of TAIT systems, with a particular focus on concert touring. TAIT Crew provides strong technical leadership to touring projects, collaborating closely with clients on the road.
This role is 50% direct- half of a Senior TAIT Crew member’s time will be focused on people, while the other half will be focused on ensuring that all our touring projects are successful.
Essential Responsibilities & Accountabilities
Assist Manager, TAIT Crew with employee life cycle work in recruiting, hiring, and onboarding all TAIT Crew employees
Manage assigned TAIT Crew employees, including holding quarterly check-ins and post tour performance reviews
Assess and evaluate employee performance, providing constructive feedback and coaching support career advancement opportunities
Help team members resolve problems and interpersonal challenges, escalating when required.
Coordinate with Resource Management and TAIT Crew Leadership to ensure projects are staffed appropriately and are set up for success
Participate in project prep with a focus on training entry level employees on touring culture, interpersonal dynamics, and touring SOPs
Ensure all assigned projects leave the shop ready to tour, including each touring team member knowing their role/responsibility, fully functional technical gear, all necessary spares are carried on the tour, and that the correct touring solutions are in place
Anticipate and identify project challenges and work with Crew Chief to drive solutions to any of those project risks
Understand project spend and budget in order to approve employee expenses
Champion company and departmental initiatives
Understand and follow TAIT project processes
Promote a culture of safety and compliance within the organization, ensuring a safe and organized work environment on and off the road
Adhere to all company safety policies and procedures
Attend meetings, seminars, and training sessions as required
Perform assigned duties according to the policies and expectations prescribed by the company
Minimum Qualifications:
To perform the essential responsibilities, individuals must have the following level of education and experience, or equivalent combination. Additionally, the following certifications, knowledge, skills, or physical requirements are necessary for the position.
Bachelor’s degree, preferred
10+ years in a technical role within the Entertainment Industry
2+ years touring experience
5+ years of management experience
Advanced understanding of Entertainment Industry terms and expectations
Able and willing to be based in office environment full time
Travel Expectations
Business travel may be required, up to 100 days/year. Employees in this role should be willing and able to travel as needed to fulfill business requirements.
Passport Requirement For Project Roles
International travel may be required to support project needs. Holding (or eligible to hold) a valid passport is a prerequisite. Employees in such positions are expected to have and maintain a valid passport to facilitate international travel when necessary.
Working Conditions and Physical Effort
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The employee regularly operates a computer, including typing, using a mouse or keyboard, and viewing the screen for extended periods. While the role does not require regular lifting or physical exertion, there may be occasional onboarding programs or training opportunities that create opportunities for more exposure to physical tasks or new environments (sites, venues, etc.)
Work Conditions of the Role
Work conditions may involve moderate exposure to unusual elements such as dirt, dust, fumes, unpleasant odors, and/or loud noises
Work environment involves some exposure to hazards or physical risks which require following basic safe safety precaution
Must be able to wear and properly utilize appropriate personal protective equipment (PPE) to work within or visit areas where required. This includes, safety glasses, reflective vest, ear plugs, safety toed shoes, and other PPE as required by the location
Ability to work in “entertainment conditions” including a wide variety of working places such as shops, dark backstages, catwalks at height, construction areas, and cruise ships
TAIT Benefits
Competitive medical, dental, and vision insurance plans
Health Savings Account (HSA) with employer contributions (HDHP plans)
Flexible Spending Accounts (Medical & Dependent Care)
Employer-paid life insurance with optional supplemental coverage
Employer-paid Short-term with optional long-term disability insurance
401(k) retirement plan with company match
Paid parental leave
Employee Assistance Program (EAP)
Wellness stipends
Voluntary benefits (e.g., accident, critical illness)
TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.