EMERGENCY RESPONSE DISPATCHER

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Duties: HelpYou will receive emergency and non-emergency requests by telephone, mobile radio, mobile data computers or automatic alarms. You will screen incoming communications and prioritize emergency/non-emergency calls and situations. You will maintain logs, forms and status of security and fire personnel on duty and available using CAD system. You will be responsible for obtaining the necessary information from various monitoring sources or individuals and dispatching police, fire and medical emergency services assets for Department of Defense installations. You will serve as the key point of contact between field personnel, station management and other representatives of other public safety agencies during emergency response operations or assignments.

Qualifications: For the GS-07 positionYour resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector performing the following duties: 1) Operating electronic computer-based systems for emergency (Police, Fire, and/or EMS) dispatching management; 2) Operating multiple equipment/systems (i.e., Computer Aided Dispatch (CAD) system, alarm systems, dispatch recording devices, multi-channel radios) during emergency situations; 3) Disseminating information from incoming callers during emergency situations; 4) Coordinates with military and civilian agencies in response to mutual aid requests, in accordance with locallyestablished protocols; and 5) Screens incoming communications and prioritizes emergency/non-emergency calls and situations. For the GS-06 positionYour resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector performing the following duties: 1) Operating electronic computer-based systems for emergency (Police, Fire, and/or EMS) dispatching management; 2) Operating multiple equipment/systems (i.e., Computer Aided Dispatch (CAD) system, alarm systems, dispatch recording devices, multi-channel radios) during emergency situations; and 3) Disseminating information from incoming callers during emergency situations. Additional qualification information can be found from the following Office of Personnel Management website:https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=Group-StandardsExperience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education: This job does not have an education qualification requirement.

Additional information: This position is covered by the Department of Defense Priority Placement Program. Several vacancies may be filled. Vacancies filled from this announcement may be filled at any grade level listed. If selected below the full performance level, you may be noncompetitively promoted to the next higher grade level after meeting all regulatory requirements, and upon the recommendation of management. Promotion is neither implied nor guaranteed. Certain incentives may be authorized to eligible selectees. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf.Veteran's preference does not apply when selecting individuals under this specific hiring authority. However, if you claim veteran's preference, you will be required to submit supporting documentation with your application as described in the Required Documents section below. The position often requires irregular hours. This position is subject to recall 24 hours a day, 7 days a week. The potential to work up to 16 hours at a time does exist due to unscheduled absences and/or extreme circumstances such as natural disasters, terrorist attacks, and other all hazards emergency or disaster situations. Duty hours are not permanent and shift work is required in order to provide 24 hour, 7 days a week, 365 days per year coverage. Incumbent is required to successfully complete the RDC Training Program to include classroom and On-The-Job Training (OJT).This announcement uses the Defense Industrial Base, Major Range and Test Facilities direct hire authority to recruit and appoint qualified candidates to certain positions in the competitive service. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.