If you're passionate about luxury fashion, exceptional client service, and building lasting relationships, we'd love to meet you. Join our Melrose Team today. About A.P.C.Founded in Paris in 1987 by Jean Touitou, A.P.C. (Atelier de Production et de Création) has become an internationally recognized French fashion house known for its understated elegance, exceptional craftsmanship, and timeless design. Originally celebrated for its iconic raw denim, A.P.C. now offers complete ready-to-wear collections, leather goods, accessories, and footwear for men and women—embracing effortless style and everyday luxury.
The Opportunity:
As a Senior Client Advisor, you'll play a key leadership role in delivering an exceptional luxury shopping experience while supporting daily store operations and developing lasting client relationships. You'll serve as a brand ambassador, leading by example through A.P.C.'s selling ceremony while inspiring your team to achieve both personal and store goals. This role is perfect for someone who thrives in luxury retail, loves building genuine client relationships, and enjoys mentoring others while driving business results.
What You'll Do:- Client Experience
- Deliver exceptional client service through A.P.C.'s selling ceremony.
- Build meaningful, long-term relationships with clients.
- Develop and maintain a strong personal client book through CRM and clienteling tools.
- Achieve individual and store sales goals.
- Share expert knowledge of A.P.C.'s collections, craftsmanship, and styling.
- Create personalized recommendations that exceed client expectations.
- Support daily business strategies and contribute to overall store performance.
Leadership:
Lead by example on the salesfloor.
Motivate, coach, and inspire the team to achieve daily salesgoals.
Reinforce selling standards and exceptional customer service.
Assist with onboarding and training new team members.
Help create a positive, collaborative, and high-performing culture.
Store Operations:
Support the Store Manager in all aspects of daily operations.
Take ownership of the boutique when the Store Manager isabsent.
Open and close the boutique following company procndards.
Assist with inventory management and loss prevention.
Ensure operational excellence while maintaining an elevated shopping environment.
Qualif"ocations:
We're looking for someonewho has:3+ years of retail sales experience, preferably in luxury or premiumfashion.1+ years of leadership or keyholder experience.
A passion for luxury retail and clientservice.
Strong communication and relationship-buildingskills.
A proactive, positive, and team-orientedmindset.
The ability to multitask in a fast-paced environment.
Availability to work mornings, evenings, weekends, holidays, and inventoryevents.
Ability to lift up to 40 lbs and remain active on the sales floor for extended periods.
What We Offer:- Competitive hourly pay
- Monthly commission program
- Paid Time Off 401(k) with Company MatchCareer growth opportunities with an internationally recognized luxury brand
- Comprehensive onboarding and continued development
