Gen'C Hair Center Business Division — Chelsea, New York, NY | Full-time, On-Site $50,000 – $65,000/year Company Description Gen'C Hair Center is one of North America's leading hair replacement groups. We operate studios in New York, Florida, and Georgia and are expanding our footprint rapidly across the U.S. Our clients come to us at a vulnerable moment in their hair loss journey. That makes the front desk one of the most important seats in the building. You're the first voice on the phone and often the reason someone books a consultation instead of hanging up. This role is based in our Chelsea studio. You'd be joining a company large enough to offer a real career ladder and small enough that what you build here is visible.
Role Description:
This is a front desk role primarily. You'll own the client experience end to end: greeting and check-in, phones and inbox, booking and rebooking, payments, confirmations and follow-ups, and keeping the studio running smoothly around our stylists' schedules. Career Advancement. As you master the front desk, we'll hand you real operational ownership: inventory and vendor coordination, scheduling systems, reporting, process documentation, and eventually input on how we run and scale our locations. This role is designed as the path into our operations team, Qualifications Experience or internship in a client-facing role where the details mattered: salon, spa, medical or dental office, boutique hotel, hospitality, or similar Genuinely warm with people Highly organized Comfortable with software and quick to learn new systems Someone who, when they spot a recurring problem, wants to fix the process rather than just handle it again tomorrow Potentially open to H1B OPT/CPT sponsorships depending on qualifications
