AI & IT Support Assistant
controlled combustionNew York, NY
AI & IT Support Assistant
Secretaries and Administrative Assistants, Except Legal, Medical, and ExecutiveComputer User Support SpecialistsOffice and Administrative Support Workers, All Other
Temporary Help ServicesCustom Computer Programming ServicesPlumbing, Heating, and Air-Conditioning Contractors
Job Description
Responsibilities:
Assist the IT Manager with AI-related projects, internal technology initiatives, and workflow improvements.
Use tools such as ChatGPT, Claude, Microsoft Copilot, and other approved AI platforms to support business processes.
Help create, test, and organize prompt templates for common company tasks.
Assist in building internal AI usage guides, training materials, checklists, and standard operating procedures.
Test AI tools and workflows to determine where they may improve efficiency, accuracy, or organization.
Support employees in learning how to use approved AI tools effectively and responsibly.
Assist with AI-powered document creation, summarization, research, data organization, and communication tasks.
Help maintain organized records of AI tools, prompts, procedures, and internal technology resources.
Review AI-generated content for accuracy, clarity, professionalism, and consistency.
Help identify repetitive tasks that may be improved with AI assistance or basic automation.
Assist with Microsoft 365, Copilot, spreadsheets, shared files, and other common business software as needed.
Provide general administrative and technical support to the IT Manager as needed.
Maintain discretion when handling company information, internal documents, vendor information, employee data, or other sensitive materials.
Assist with special projects related to AI, IT, documentation, and process improvement.
Benefits:
401(k) Dental insuranceHealth insuranceHealth savings account Paid time off Vision insurance Schedule8-hour shift Monday to Friday Experience (Preferred) ChatGPT, Claude, Microsoft Copilot, or other AI tools: 1 year (Preferred) Microsoft Office / Microsoft 365: 1 year (Preferred) Administrative, IT support, technology, or office experience:1 year (Preferred) Prompt writing, workflow documentation, or process improvement experience: 1 year (Preferred) Shift Availability Day Shift (Required) Ability to Commute Bronx, NY 10458 (Required) Work Location In person
Requirements:
- Qualifications / SkillsStrong interest in AI tools, technology, databases, and business process improvement.
- Working knowledge of ChatGPT, Claude, Microsoft Copilot, or similar AI platforms.
- Comfortable learning new software and experimenting with new technology.
- Basic knowledge of databases, data organization, and how information is stored and retrieved.
- Familiarity with SQL or willingness to learn basic SQL queries for reporting, data lookup, and workflow support.
- Ability to work with spreadsheets, tables, reports, and structured data with strong attention to detail.
- Strong written communication skills with attention to grammar, clarity, and tone.
- Organized, dependable, punctual, and able to follow instructions carefully.
- Ability to work under the direction of the IT Manager and support assigned projects.
- Comfortable using Microsoft Office, Microsoft 365, spreadsheets, email, and shared file systems.
- Ability to create clear documentation, checklists, templates, and written instructions.
- Strong attention to detail when reviewing AI-generated content, internal documents, reports, or data.
- Willingness to learn basic automation tools such as Microsoft Power Automate, Zapier, Make, or similar platforms.
- Professional communication skills and a team-first attitude.
- Ability to handle sensitive company, employee, vendor, database, and operational information with discretion.
- Prior experience with AI tools for school, work, or personal projects is a plus.
- Basic IT support, database, reporting, or SQL experience is a plus, but not required.
- Minimum Education and Work Experience
- High school diploma (or equivalent) required
- Some college, technical training, or coursework in information technology, computer science, business, communications, or a related field is a plus.
- Prior office, administrative, technology, or IT support experience preferred.
- Experience using ChatGPT, Claude, Microsoft Copilot, or similar AI tools preferred.
- Experience creating guides, templates, SOPs, checklists, or documentation is a plus.
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Level
Junior L3
Location
New York, NY
Occupation
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Industry
Temporary Help Services
Posted
today