Infrastructure Design Technician

Contract Duration: 12 Months

Required Skills & Experience: Knowledge of optical networking equipment such as Ciena, Fujitsu, Alcatel/Lucent. Knowledge of telecommunications inventory systems such as TIRKS, OMNIvue, WMS, WFMT, BOSS Knowledge of inside plant fiber optic structured wiring design, construction, and operations. Excellent written and verbal communication skills. Able to demonstrate teamwork and strong problem-solving and analytical skills Self-Motivated and works independently to achieve KPI expectations. Able to follow established procedures to fulfill order requirements accurately and efficiently. Exhibits continual learning and development by improving job skills through on-the-job training and all available learning pathways. Robust technical understanding of voice, data, Ethernet products and related equipment, as well as keeping up with new products or product changes and procedures/design consumption rules. Expert understanding of design, including both on-net and off-net routing requirements. Ability to work in multiple design systems, both legacy and next-generation. Ability to quickly evaluate challenges and make recommendations for remediation. Attention to detail to ensure entrance and exit criteria are met in accordance with the customer’s expectations. Demonstrate ability to efficiently and accurately design and process internal network orders. Knowledgeable and proficient in complex provisioning requirements, technologies, and delivery. Working knowledge of equipment elements and solutions across switched and special access, Optical Ethernet solutions, local loop and long-haul transport in the telephony network, and access and provision DACS cross-connects.

Desired Skills & Experience: Previous experience designing infrastructure circuits in a telecommunications network. What You Will Be Doing Daily Responsibilities Responsible for internal network order fulfillment and designing circuit paths and equipment loads within the network. Within the design responsibilities, accountable for producing an accurate design layout record that demonstrates an understanding of the network, and documentation to support network failures and maintenance activity. Designs/Redesigns Layer 1 circuit layout records in TIRKS database to accurately reflect the network build including DWDM, SONET, TDM, Ethernet and IP across the Network. Resolve any inventory discrepancies in accordance with the EIRG/FIRG database and job aids. Collaborate with Planning and Engineering to build and provision equipment and infrastructure circuits that support our customer needs. Understand the fiber cable configurations in relation to the above solutions. Maintain and Support Network Infrastructure records in all applicable applications. Process orders according to SLAs. Meet on-time performance and quality standards. Manage the assigned queue demonstrating strong time management skills and commitment to customer excellence. Provide technical support to internal and external customers for engineering, installation, and testing as required for the successful completion of all network orders. Perform project-based duties based on organizational growth demands. Applicants must be currently authorized to work in the US on a full-time basis now and in the future.