PROGRAM DIRECTOR

CORE RESPONSIBILITIES: Steward Methodology: Develop, refine, and evaluate CrossWalk Center's Seamless Reentry Discipleship framework using outcomes, data, and feedback. Enhance Curriculum: Improve prison and reentry teaching materials, tools, and training components continually. Define Milestones: Establish clear outcomes and deliverables that demonstrate growth, preparation, and life‑transformation for disciples. Manage the Pipeline: Connect prison programming directly with intake, step‑down, housing, and graduation phases. Oversee Initiatives: Direct mission‑driven strategies, including the God Pod and emerging ministry programs. Foster Leadership: Guide disciples transition from receiving services to becoming equipped, mature, and service‑oriented leaders. VOLUNTEER PROGRAM & STRATEGY DEVELOPMENT Drive Strategy: Design and execute the overarching strategy for volunteer recruitment, mobilization, engagement, and retention. Align Deployment: Position volunteers strategically across programs based on ministry needs and client disciple impact, rather than just filling slots. Define Expectations: Partner with Program Operations Leadership to establish clear volunteer roles, operational expectations, and measurable outcomes. Foster Mission Culture: Ensure all volunteers understand how their service directly advances the organization's mission and core purpose. Build Leadership Pathways: Create growth tracks for volunteers to advance from casual participants into effective disciple‑makers and ministry leaders. Supervise Coordination: Lead the Volunteer Coordinator, providing strategic direction and training content oversight while they manage scheduling and logistics. CHURCH, COMMUNITY & STRATEGIC PARTNERSHIPS Cultivate Church Alliances: Build deep, sustainable church partnerships to secure long‑term volunteers, discipleship support, prison programming, and home adoptions. Engage Business Partners: Develop relationships with local businesses to secure employment pipelines, mentoring, vocational training, and critical resources. Map Community Resources: Connect with nonprofits and civic organizations to expand the available support services and resources for disciples. Manage Pipeline: Maintain a strategic network pipeline to scale CrossWalk’s overall capacity, service reach, and long‑term impact. Serve as Ambassador: Represent the ministry in the community, securing public speaking opportunities for leadership to share the mission. INTEGRATION WITH OPERATIONS & REENTRY Embed Methodology: Partner with Operations leadership to integrate spiritual transformation frameworks directly into daily residential house dynamics. Align House Policies: Collaborate on residential practices, rules, and expectations to ensure they reinforce healthy relationships and disciple growth. Bridge Faith and Function: Connect spiritual objectives with practical, everyday realities like housing, employment, transportation, and social services. Remove Reentry Barriers: Identify systemic or environmental roadblocks in the parole process that slow down disciple transformation. Co-Develop Solutions: Create joint programmatic and operational strategies that address both the practical and spiritual needs of disciples. Maintain Structural Alignment: Ensure constant, clear communication loops between transformational programming goals and overall corporate operational duties. ENGAGEMENT & COMMUNITY OUTREACH Champion the Mission: Communicate the organization's unique story and discipleship model to churches, businesses, nonprofits, and civic audiences. Organize Outreach: Plan and execute community public relations opportunities to build regional awareness of the ministry. Design Immersion Experiences: Create interactive opportunities for potential stakeholders and volunteers to experience the mission firsthand. Support Ministry Events: Coordinate engagement events that deepen and strengthen relationships with existing community partners. Unify Brand Messaging: Collaborate with the Executive Director and staff to maintain consistent corporate representation across all public channels. LEADERSHIP & ORGANIZATIONAL DEVELOPMENT Provide Senior Leadership: Serve as a core executive team member, guiding strategy for corporate transformation and stakeholder engagement. Advise the Executive Director: Recommend high‑level updates regarding ministry curriculum, program priorities, structural design, and staffing. Resolve Capacity Gaps: Identify organizational limits that hinder the transformational mission and propose resource or staffing changes. Scale the Model: Build institutional tracking systems so the discipleship methodology scales efficiently beyond individual personnel. Foster Interdepartmental Collaboration: Work cross-functionally across all business departments rather than operating as an isolated ministry silo. Develop Human Capital: Mentor, train, and build staff, volunteer cohorts, and ministry leaders within assigned divisions. Execute Corporate Planning: Participate actively in organizational strategic forecasting, goal setting, and program evaluations.

DIVISION OF LABOR: Director vs. Volunteer Coordinator The Outreach & Engagement Director and Volunteer Coordinator function as a unified team, with the coordinator executing the day‑to‑day administration that fuels the Director’s overarching strategy. Outreach & Engagement Director (Strategic Ownership) Define Strategy & Roles: Design the macro volunteer strategy, target deployment zones, role profiles, and desired ministry outcomes. Curate Training Content: Own the theological philosophy, instructional content, and long‑term development tracks for volunteers. Cultivate High-Value Networks: Manage strategic community relationships and evaluate overall programmatic effectiveness using data. Volunteer Coordinator (Operational Execution) Manage Pipeline Administration: Process volunteer applications, execute background follow‑ups, and maintain database records. Coordinate Daily Logistics: Handle calendar scheduling, routine communications, attendance check‑ins, and training event logistics. Implement & Support: Facilitate the actual rollout of training curriculum while providing ongoing, front‑line volunteer care. Operational Boundary Data Utilization vs. Entry: The Director interprets compiled volunteer metrics to iterate strategy, leaving routine data entry, tracking, and transactional administration completely to the coordinator. EDUCATION, EXPERIENCE & QUALIFICATIONS Education

Required: Bachelor’s degree or an equivalent professional blend of education and ministry experience.

Preferred: Academic focus in ministry, discipleship, nonprofit management, psychology, social services, or organizational development. Required Qualifications & Experience Leadership History: 3–5 years of progressively responsible leadership managing people, ministry initiatives, or nonprofit programs. Domain Expertise: Strong background in discipleship frameworks, reentry services, transformational ministry, or closely related nonprofit work. Partnership Development: Proven track record building high‑impact, sustainable networks with churches, businesses, and civic organizations. Program & Asset Design: Demonstrated ability to build structured curriculum, scalable operational systems, or organizational methodologies. Volunteer Mobilization: Direct experience recruiting, developing, tracking, and coordinating large volunteer cohorts. Operational Execution: Ability to break down broad vision into practical, day‑to‑day work plans with measurable data outcomes. Cross-Functional Collaboration: Highly capable of working laterally across diverse corporate departments and residential spaces. Technical & Administrative Proficiency: Strong project management abilities coupled with standard proficiency in Microsoft Office and modern tech platforms. Mission Alignment: Complete commitment to CrossWalk Center's core values and unique Seamless Reentry Discipleship approach. Core Skills & Characteristics Leadership Traits: Strategic, decisive, self‑motivated, collaborative, and capable of driving organizational change. Relational Vibe: Empathetic, authentic, approachable, spiritually mature, and team oriented. Execution Style: Mission‑driven, organized, highly adaptable, and strictly ethical. Communication Power: Excellent public speaker, comfortable navigating complex social dynamics and building cross‑cultural trust.

Primary Locations: Standard professional office environment mixed with community travel.

Salary: Commensurate with experience and qualifications; competitive with local market standards for senior nonprofit leadership.

Benefits: Comprehensive package including healthcare coverage options and paid time off (PTO).