Sample Coordinator & Office Assistant

Position Overview: JEM International is seeking a highly organized, detail-oriented, and motivated Sample Coordinator & Office Assistant to join our team. The ideal candidate will thrive in a fast-paced wholesale environment, possess excellent communication skills, and be comfortable coordinating with designers, production teams, overseas factories, and management.

Essential Duties & Responsibilities: Communicate with project managers regarding sample status and deadlines. Coordinate sample approvals, changes, and follow-ups with buyers and factories. Track incoming and outgoing samples and maintain accurate records. Report missing samples, artwork changes, and quality discrepancies. Communicate with overseas factories regarding sample specifications, materials, colors, and corrections. Work closely with designers and production teams to ensure samples meet requirements. Photograph, label, and organize samples by style number, customer, and factory. Monitor sample inventory and request replenishment when needed. Maintain an organized sample room and showroom. Set up product displays and prepare samples for buyer meetings. Pull, pack, ship, and return samples as needed. Assist with general office administration, supplies, packages, and daily operations. Follow up on projects to ensure timely completion. Perform additional duties as assigned.

Qualifications & Competencies: Proficient in Microsoft Office, particularly Excel and Outlook. Strong written and verbal communication skills. Excellent organizational skills and attention to detail. Ability to multitask and prioritize changing projects. Strong follow-up skills and ability to track multiple projects simultaneously. Comfortable communicating with overseas vendors and internal departments. Ability to work independently and as part of a team. Strong problem-solving skills and a proactive attitude. Experience in wholesale, product development, or sample coordination preferred. Education & Experience2–4 years of relevant experience preferred. Experience in consumer products, apparel, or wholesale distribution is a plus.