Data Analyst / Data Scientist (Utility Analytics)
skillGlens Falls, NY
$55.00 - $60.00 per hour
APPLY (opens in a new tab)Data Analyst / Data Scientist (Utility Analytics)
skillGlens Falls, NYSenior L5
$55.00 - $60.00 per hour
Other Scientific and Technical Consulting ServicesElectric Power DistributionRegulation and Administration of Communications, Electric, Gas, and Other Utilities
APPLY NOW (opens in a new tab)Data Analyst / Data Scientist (Utility Analytics)
Location: US/Remote (EST preferred)
Employment Type: Contract (1–2 Years, Special Project)
Pay Rate:
$55.00 – $60.00/hour (Up to $75.00/hour for candidates with extensive, highly relevant utility experience)
Schedule: Standard Business Hours
Target Start Date: ASAP
About the Role:
We are seeking a detail-oriented Data Analyst / Data Scientist to join our Customer Analytics and Digital Products team on a high-impact, special project. In this role, you will analyze large-scale utility datasets, evaluate customer-facing digital products (such as rate recommendation and bill comparison tools), and build interactive reporting tools to drive business decisions and improve customer experience.
Key Responsibilities:
Data Analysis & Quality Control: Analyze large utility datasets—including AMI usage, Customer Care & Billing (CC&B), and customer engagement data—to identify trends, patterns, anomalies, and quality issues.
Visualization & Reporting: Design and maintain Power BI dashboards, reports, and visual summaries to track product performance, billing outcomes, and key customer metrics.
Digital Product Support: Support customer-facing digital products (e.g., rate recommendation tools and bill comparison features) using historical usage and billing data.
Engagement Analytics: Track and analyze website and digital engagement metrics (such as page views, clicks, and user interactions).
Cross-Functional Collaboration: Partner closely with Product Owners, software engineers, and business SMEs to support data integrations, user testing, and product enhancements.
Stakeholder Communication: Translate complex technical findings into actionable insights and present recommendations clearly to both technical and business stakeholders.
Required Qualifications & Skills:
Utility Industry & AMI Data (MUST-HAVE): Direct experience working with Advanced Metering Infrastructure (AMI) and utility customer usage data.
Note: Candidates without utility/AMI experience will not be considered.
Professional Experience: 2+ years of professional data analysis experience, with a proven track record of reviewing large data extracts/dumps to identify trends and data anomalies. Technical Proficiency: Hands-on experience with Power BI for dashboard creation and data visualization. Experience with Databricks or working with large, multi-source datasets.
Education:
Bachelor’s degree in Data Science, Analytics, Computer Science, Statistics, or a related field.
Core Competencies:
- Strong data validation and problem-solving skills, extreme attention to detail, and excellent verbal and written communication skills suitable for a regulated environment.
- Preferred / Nice-to-Have Skills
- Experience with
- Customer Care & Billing (CC&B)
data and tools.
Proficiency with
Google Analytics
or other web/digital engagement tracking platforms.
Proven track record developing recurring customer analytics reports and tracking digital product adoption.
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