Summary:
Responsible to ensure each Front End associate provides fast, friendly, and efficient customer service. Responsible for overseeing the entire Front End operation of the store to include customer checkout (registers, scanning, and service), bottle return, cleaning of the break room and restrooms, and the parking lot and sidewalk area of store operations. Ensures all front end policies and procedures are adhered to at all times. Assists the Customer Service Manager to ensure that all company programs are communicated to and adhered to by all Front End associates.
Responsible for ensuring that the highest level of customer service and courtesy is provided at all times
Ensure each associate asks each customer for an AdvantEdge Card
Ensure each associate smiles, acknowledges our customers at the beginning and end of each transaction
Ensure each associate is aware of shrink-related items and how to control
Responsible for training and supervising all cashiers, bottle associates and service clerks
Schedule associates and performs other administrative-like duties
Maintain cashier controls and security in accordance with company policies and procedures
Ensure cash controls and over/short policies are adhered to
Ensure an adequate level of supplies necessary to operate the Front End area of the store and to maintain expense control
Responsible for cash control of all media's collected at registers, according to company policies and procedures
Maintain detailed and accurate cashier log books to provide audit information necessary in accordance with company regulations
Responsible to assist the Customer Service Manager in the maintenance of all Front End expenses (i.e.: payroll, cashier over/shorts, etc)
Ensure that all customer orders are rung accurately, efficiently and in accordance with all corporate policies and procedures
Responsible for ensuring that all pricing errors are recorded on a timely basis
Ensure that the Front End operation is kept neat, safe, clean and in accordance with all company and state sanitation regulations
Maintain a neat, clean and organized workstation at all times
Ensure that all Front End merchandising racks (i.e.: cigarettes and candy) have adequate levels of merchandise and are kept neat and clean
Ensure that all Front End associates consistently work within company efficiency standards
Perform other related duties as assigned by management and adhere to all company policies and procedures
Pay Range: $18.00- $25.50
Summary:
Responsible to ensure each Front End associate provides fast, friendly, and efficient customer service. Responsible for overseeing the entire Front End operation of the store to include customer checkout (registers, scanning, and service), bottle return, cleaning of the break room and restrooms, and the parking lot and sidewalk area of store operations. Ensures all front end policies and procedures are adhered to at all times. Assists the Customer Service Manager to ensure that all company programs are communicated to and adhered to by all Front End associates.
Responsible for ensuring that the highest level of customer service and courtesy is provided at all times
Ensure each associate asks each customer for an AdvantEdge Card
Ensure each associate smiles, acknowledges our customers at the beginning and end of each transaction
Ensure each associate is aware of shrink-related items and how to control
Responsible for training and supervising all cashiers, bottle associates and service clerks
Schedule associates and performs other administrative-like duties
Maintain cashier controls and security in accordance with company policies and procedures
Ensure cash controls and over/short policies are adhered to
Ensure an adequate level of supplies necessary to operate the Front End area of the store and to maintain expense control
Responsible for cash control of all media's collected at registers, according to company policies and procedures
Maintain detailed and accurate cashier log books to provide audit information necessary in accordance with company regulations
Responsible to assist the Customer Service Manager in the maintenance of all Front End expenses (i.e.: payroll, cashier over/shorts, etc)
Ensure that all customer orders are rung accurately, efficiently and in accordance with all corporate policies and procedures
Responsible for ensuring that all pricing errors are recorded on a timely basis
Ensure that the Front End operation is kept neat, safe, clean and in accordance with all company and state sanitation regulations
Maintain a neat, clean and organized workstation at all times
Ensure that all Front End merchandising racks (i.e.: cigarettes and candy) have adequate levels of merchandise and are kept neat and clean
Ensure that all Front End associates consistently work within company efficiency standards
Perform other related duties as assigned by management and adhere to all company policies and procedures
Minimum Qualifications Must be at least 18 years of age
Satisfactory Performance Reviews
Strong Organizational skills and ability to multi-task
Ability to manage others and demonstrate follow-through to achieve desired results and objectives
Strong communication skills
Basic Literacy
Basic Computer Skills
Education And Experience:
High School Diploma or equivalent.
1-3 years related experience
Physical Requirements Exposure to Cold Environment Occasional 1-3 Hours
Exposure to Hot Environment Occasional 1-3 Hours
Bending Constant 5-8 Hours
Walking Constant 5-8 Hours
Standing Constant 5-8 Hours
Sitting Occasional 1-3 Hours
Squatting/Kneeling Constant 5-8 Hours
Grasping/Finger Movement & Dexterity- Left/Right Hands Constant 5-8 Hours
Twisting Constant 5-8 Hours
Pivoting Constant 5-8 Hours
Lifting Occasional 1-3 Hours up to 75lbs
Pushing/Pulling Frequent 3-5 Hours up to 75lbs
Lifting Frequent 3-5 Hours up to 50lbs
Lifting Occasional 1-3 Hours up to 25lbs
EQUIPMENT USED Phone
Computer Applications
Calculator
Register
Cleaning tools, mop, broom, rake, and shovel
Floor Machine
Equipment used by a minor (under 18 years of age), please refer to The Equipment use by Minor Associates policy dated: June 2008.
Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.
Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.
