Team Lead, Customer Service & Performance Coach
nordictalentNew York, NY
Team Lead, Customer Service & Performance Coach
nordictalentNew York, NYMid L4
First-Line Supervisors of Personal Service WorkersFirst-Line Supervisors of Non-Retail Sales WorkersFirst-Line Supervisors of Office and Administrative Support Workers
Telemarketing Bureaus and Other Contact CentersCustom Computer Programming ServicesHuman Resources Consulting Services
APPLY NOW (opens in a new tab)Nordic Talent is seeking a capable team leader to guide a group of 10–12 staff, focusing on delivering exceptional customer service and meeting KPIs. You will coach, develop, and distribute work efficiently while implementing high-quality processes. The role emphasizes continuous improvement, strong customer focus, and a leadership style that fosters accountability and teamwork across the organization.
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Level
Mid L4
Location
New York, NY
Occupation
First-Line Supervisors of Personal Service Workers
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
yesterday