IT Support Technician

JobDiva, Inc. is seeking a Tier 2 IT Support Technician to support a diverse portfolio of small and midsized businesses. This role combines hands-on troubleshooting, Microsoft 365 and identity administration, proactive endpoint maintenance, and direct client communication in a fast-moving managed services environment. You will join a small team supporting about 600 users and endpoints across more than 30 managed-service clients.