Shamin Hotels, Inc. in Williamsburg, VA, is seeking a hands-on Front Office Manager to lead the front desk at DoubleTree by Hilton Williamsburg.
You will own the guest's first and last impression, coach a desk team, and ensure accurate check-in/out, reservations, and guest requests. This role focuses on maintaining brand standards, driving guest satisfaction scores, managing scheduling and labor, and partnering with Housekeeping and Maintenance to maximize sellable inventory.
