Customer Accounts Specialist: Service & Collections

1-800-FLOWERS.COM, INC. in Jacksonville, FL is seeking a detail-oriented team member for our Customer Account team blending customer service with collections. You will support customers, resolve order issues, and help manage payment-related needs in a fast-paced environment. Key tasks include handling inquiries about shortages, damaged shipments, and order status; processing orders and payments; coordinating with carriers; and monitoring past-due accounts while ensuring data accuracy.