Sr Technician, Exterior Lighting and Signage

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 43 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 43 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description The purpose of this job is to: Focus on diagnosing and repairing Exterior Signs & Lighting work orders. Identify potential and existing problems with electrical signage and lighting, provide analysis and investigation of issues, and determine the best solution for needed repairs (including but not limited to ballasts, lamps, sockets, switches, fixtures and involving voltages from 120 to 480 volts) Follow proper lockout/tagout procedures and safety protocols when working on electrical or mechanical systems. Complete service appointments, accurately insert notes, and communicate with facility maintenance for all repairs and installs. Ensure timely completion of service appointments. Respond to service requests; troubleshoot, diagnose, and repair based on warranty and industry standards. Communicate with the ESL supervisor and store management to report repair status. 8. Provide excellent customer service to team members onsite, interact in a professional, respectful manner and collaborate to meet project deadlines Complete same-day work order repair notes and forward to supervisor; ensure charge allocations are entered accordingly. Monitor truck stock to ensure required parts are available. Maintain service vehicle, tools, parts inventory, and uniforms in accordance with company standards. Perform routine testing and calibration of equipment to ensure optimal operation and compliance with standards. Ensure repairs, equipment, and work activities are performed in accordance with OSHA regulations. Ensure that the jobsite is maintained to the highest standards of safety; prepare worksite, eliminate all possible hazards and cleanup site daily. Maintain clean and organized maintenance workspaces and company vehicles. Provide support during emergency situations, such as power outages or safety incidents. Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level. Ensure all activities are in compliance with safety rules, regulations, policies, and procedures. Travel required less than 75% OSHA30 certification Complete other duties as assigned.