Guest Services Represenative
d u kartikPrattville, AL
Guest Services Represenative
d u kartikPrattville, ALEntry L2
Job Description
Hotel Guest Services Representative:
Baymont by Wyndham Prattville is currently seeking a motivated and dependable Guest Services Representative to join our team. We are looking for someone who is interested in building a career in hospitality, not simply looking for a temporary job.
Compensation: Salary/Hourly Rate Based on Experience
Schedule Requirements: Applicants must be available to work any shift, including:
- Day Shift
- Evening Shift
- Overnight Shift
WeekendsHolidaysHotel experience is preferred but not required. We are willing to train the right candidate who demonstrates professionalism, reliability, and a strong customer service attitude.
Job Responsibilities:
- Greet and assist hotel guests in a friendly and professional manner
- Check guests in and out of the hotel
- Answer telephone calls and respond to guest inquiries
- Process reservations, cancellations, and modifications
- Handle guest requests and resolve concerns promptly
- Process payments and maintain accurate guest accounts
- Perform basic administrative and clerical duties
- Coordinate with housekeeping and maintenance departments
- Maintain knowledge of hotel policies, procedures, and local attractions
- Ensure the front desk and lobby areas remain clean and organized
- Complete shift reports and maintain accurate records
- Ideal Candidate Will:
- Have excellent customer service and communication skillsBe dependable, punctual, and professional
- Be comfortable working independently and as part of a team
- Possess basic computer skillsBe able to multitask in a fast-paced environment
- Have a positive attitude and strong work ethic
- Be willing to learn and grow within the hospitality industry
If you are looking for an opportunity to join a growing team and build a long-term career in hospitality, we encourage you to apply.
Matching similar jobs
Level
Entry L2
Location
Prattville, AL
Occupation
Hotel, Motel, and Resort Desk Clerks
Industry
Hotels and Motels
Posted
2 days ago