Sr. Desktop Support
ctpGreenwich, CT
Job Title: Sr. Desktop Support
Client: Private Equity Firm
Location: Greenwich, CT- On-site 5 days/week
Compensation: 120-130k + Bonus
Summary:
We’re hiring an IT Associate to operate at the center of a high-performance private equity platform. This is a frontline operator responsible for ensuring that investment professionals can execute without friction. You will own IT operations for our Greenwich, CT office. The expectation is simple: solve problems fast, eliminate downtime, and continuously improve the environment.
What You’ll Do:
- Deliver white-glove, high-urgency support to investment professionals and executives
- Resolve issues in real time during deal execution, IC meetings, and external calls
- Support and maintain a Mimecast environment.
- Ensure systems are stable, fast, and invisible to the end user
- Microsoft 365 (Outlook, Excel, PowerPoint, Teams)
- Active Directory (identity and access management)
- Mimecast (email security)
- Zoom (mission-critical communications)
- Support adoption of AI across investment and operations teams
- Help professionals move faster on research, drafting, and internal workflows
- Execute on office operations, expansions, and infrastructure initiatives
- Take full ownership of outcomes in a fast-moving, high-expectation environment
- Who You Are4–6 years in IT support, systems, or infrastructure roles
- Experience in private equity, financial services, or similarly demanding environments preferred
- Strong hands-on experience with:
- Microsoft 365, Active Directory
- MimecastZoomProven ability to support senior stakeholders under pressure
- Operates with urgency, accountability, and attention to detail
- Communicates clearly and understands the business impact of technology
- Why This RoleWork directly with investment professionals in a performance-driven environment
- Own IT operations for a key office while contributing firmwide
- Be part of a modern, AI-enabled technology stack
Opportunity to build a reputation as a go-to operator in private equity ITThis client requires that a background check be completed. A background check is required to protect our company/client and its stakeholders by ensuring that we hire individuals with a trustworthy history, which helps maintain a safe and secure workplace. This proactive measure minimizes potential risks and promotes a culture of integrity within the organization.
Employer provides access to:
Medical insurance for you and your family
Dental insurance for you and your family 401k
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