Telephonic Outreach Specialist
virtual vocationsDenver, CO
Telephonic Outreach Specialist
virtual vocationsDenver, COJunior L3
TelemarketersSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelCommunity and Social Service Specialists, All Other
All Other Miscellaneous Ambulatory Health Care ServicesTelemarketing Bureaus and Other Contact CentersAll Other Outpatient Care Centers
APPLY NOWConnecting virtually with eligible members, the full-time Telephonic Outreach Specialist will engage in initial conversations to assess needs and initiate the intake process, serving as the primary contact until a Community Health Partner is assigned, all while working remotely.
Key responsibilities:
Provides telephonic and virtual outreach and engagement services to eligible members
Initiates the intake process and facilitates handoffs to the care team while documenting necessary information
Communicates urgent needs and relevant information to care teams and tracks performance within the Commons platform
Required qualifications:
Minimum of 1 year of experience in a similar role
Familiarity with telephonic outreach and engagement processes
Experience using data management systems, specifically Commons or similar platforms
Ability to collect verbal and written consent from members
Understanding of community health services and care coordination
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Level
Junior L3
Location
Denver, CO
Occupation
Telemarketers
Industry
All Other Miscellaneous Ambulatory Health Care Services
Posted
yesterday