DISTRIBUTED COMPUTER SYSTEMS CONSULTANT - 37010391

Distributed Computer Systems Consultant This is a technical position in the Business Planning Program responsible for information technology resources and operations, which requires hands-on manipulation to include installation, troubleshooting, repair and oversight of IT resources. Develops queries, analyzes, and compiles district computer resource information to meet and support agency enterprise transition, District management decisions and continuous improvement initiatives and processes. This position serves as liaison to the Office of Technology & Information Services. Coordinates and/or conducts technical training to district and area local program personnel. Provides technical assistance to district personnel on computer software and hardware problems. Conduct survey to determine user needs. Repairs of all district malfunctioning computers and peripheral equipment when needed. Tests and evaluates hardware and software to determine efficiency, reliability, and compatibility with existing system. Performs both software and hardware upgrades for all district computers and ancillary hardware. Reads technical manuals and brochures to determine equipment meets established requirements. Develops and executes a plan of action for the distribution and setup of equipment, machines, wiring or programs to meet specifications. Maintains inventory status of all district inventory including computers, peripheral equipment, associated network equipment, furniture and vehicles. Ensures routine backup of network storage devices. Coordinates with OTIS and other district network managers regarding network operations. Analyzes district requirements for additional network connections and coordinates integration of new or modifications of existing computers on the network. Ensure systems security and data integrity for the district office. Trains and implements agency security policies and procedures. Maintains data structure on network resources and requests file restoration as needed. Monitors use data files and regulate access to safeguard information in computer files. Serves as District GIS coordinator responsible for coordinating all GIS activities to include hardware and software installations, training and support of ArcGIS and other mapping applications. Trains users in the proper use of hardware equipment and software. Develops and writes procedures for installation, use, and problem solving of hardware and software. Maintains the district computer classroom and holds training classes on hardware and software topics. Ensures optimal operation of conference room computers and projection systems. Analyzing and preparing PC refresh proposal to ensure district compliance with OTIS standards. Assists team on special projects, as assigned. Special projects may be related to general team projects, specific time-oriented tasks or general duties as they relate to the Business Planning and overall district needs. Aids with IT for DEAR/DLE/AIR, etc., employees housed within the Northeast District. Property Inventory Performs other related work as required. Required Knowledge, Skills, and Abilities: Knowledge of distributed processing operations, software, procedures and equipment. Knowledge of the principles, practices and techniques of computer programming and/or computer systems analysis. Knowledge of computers, peripheral equipment, software and telephone hardware and software. Ability to identify and resolve problems with computer systems, hardware, software and telephones. Ability to identify user needs related to computer hardware and software and recommend solutions. Ability to determine work priorities and ensure proper completion of work assignments. Ability to work independently. Ability to communicate effectively and professionally, both verbally and in writing. Ability to establish and maintain effective working relationships with co-workers and leadership. Ability to interact with customers in a tactful and courteous manner. Ability to meet established performance standards as identified in the District Performance Standards document. Ability to travel and maintain valid driver's license. Ability to identify solutions to problems and exhibit positive problem-solving techniques. Skill in producing quality work with little oversight and rework. Experience with process review and efficiency implementation through use of continuous improvement strategies.