Head of Customer Success — Build & Scale AI-Driven CSM

Numeral is hiring a Customer Success Lead to build and scale the CS function from the ground up. As one of the first CS hires, you will shape how Numeral delivers standout client experiences and grows customers at scale. This builder role blends strategy with hands-on work: you’ll design systems, work directly with customers, and drive automation to improve efficiency and outcomes across enterprise and mid-market accounts.