Job Description:
Insight Global is hiring for Retiree Advocates to join a client leading in Care Navigation and advocacy, dedicated to improving outcomes and satisfaction for group plan sponsors and their members. You’ll work alongside colleagues who are experts in the group retiree healthcare market, Medicare health benefits for individuals, health navigation and advocacy services, and who truly care about making a difference in the industry and in members’ lives. You will provide High Level Customer Service to all Participating Members answering phone calls to assist members with any issues/concern. This position has a 5 days/week on-site requirement from October-March and a 3 days/week on-site requirement from April-September.
Required Skills & Experience:- 1+ Year of Customer Service Experience
- High School Diploma or Equivalent
- Strong and patient communicator who is able to empathize with customers
- Nice to Have Skills & Experience
- Life and Health License
- Healthcare advocate or specialist experienceAHIP Training and Certificate
This position has a salary of $46,800 USD/year. This position is a part of a multi-candidate hiring initiative, multiple applicants will be considered for this position.
We may use artificial intelligence tools to assist with screening, assessment, or selection of potential applicants for this position.
