Job Description:
About Company: Why Work for Hanna Imports? At Hanna Imports, we believe our people are our greatest asset. For over 20 years, we’ve built our reputation on quality vehicles, exceptional service, and a team culture that feels more like family. When you join us, you’re not just starting a job — you’re building a career in an environment that’s supportive, rewarding, and full of opportunity.
What Sets Us Apart:- Stability & Growth – A well-established dealership group with multiple locations and continuous expansion.
- Team-First Culture – Leadership that listens, respects, and supports every employee.
- Opportunity to Advance – Many of our leaders started in entry-level roles — we promote from within.
- Work You Can Be Proud Of – Represent a trusted brand with thousands of happy customers across the Southeast.
- Perks & Benefits You’ll Love:
- Competitive pay plans with performance bonuses and incentives
- Comprehensive benefits package including health, dental, and vision 401(k) with company match
- Paid time off and holidays
- Employee discounts on vehicles and service
- Ongoing training and professional development
- Modern, clean facilities with the tools you need to succeed
- At Hanna Imports, we set you up for success and celebrate your wins. If you want to be part of a company where hard work is rewarded, growth is encouraged, and every day brings new opportunities, you’ll feel right at home here.
Founded in 2009, Hanna Imports is a family-owned and operated automotive dealership group headquartered in Raleigh, North Carolina. What began as a single-location dealership has grown into a successful, multi-store network across the state—specializing in offering high-quality pre-owned vehicles at competitive, no-haggle pricing.
At Hanna Imports, we’ve built our business on the belief that buying a car should be simple, transparent, and hassle-free. Our commitment to volume sales, efficient processes, and a carefully selected inventory has helped us become one of the most trusted independent dealerships in the Southeast.
We’re proud to operate locations in Raleigh, Sanford, and now our newest additions—Hanna Infiniti of Apex and Hanna Infiniti of Wilmington.
As we continue to grow, we remain grounded in our core values:
Integrity in every interaction
Efficiency in every process
Customer satisfaction at every step
Hanna Imports is more than just a dealership—it’s a team. A team built on strong leadership, continuous innovation, and a shared commitment to delivering an exceptional experience to both our customers and our employees.
About the Role:
The Flat Rate Detailer plays a crucial role in delivering high-quality automotive detailing services within a retail trade environment. This position focuses on efficiently completing vehicle cleaning and restoration tasks based on a flat rate pricing system, ensuring customer satisfaction through meticulous attention to detail and timely service. The role requires balancing speed and quality to maximize productivity while maintaining the highest standards of cleanliness and vehicle care. The Flat Rate Detailer will collaborate closely with team members and management to meet daily service targets and contribute to a positive customer experience. Ultimately, this position supports the business’s reputation by enhancing vehicle appearance and protecting customer investments.
Minimum Qualifications:
High school diploma or equivalent.
Previous experience in automotive detailing or a related field.
Ability to work efficiently under time constraints while maintaining attention to detail.
Valid driver’s license and reliable transportation.
Physical ability to perform manual labor including standing for extended periods, bending, and lifting.
Preferred Qualifications:
Certification in automotive detailing or related training.
Experience working with flat rate pricing systems in a retail or service environment.
Knowledge of various cleaning products and techniques specific to different vehicle surfaces.
Strong customer service skills with a focus on communication and problem-solving.
Familiarity with safety protocols and environmental regulations related to automotive cleaning.
Responsibilities:
Perform comprehensive interior and exterior vehicle detailing services including washing, waxing, polishing, vacuuming, and stain removal.
Accurately follow flat rate pricing guidelines to complete assigned detailing tasks within established time frames.
Inspect vehicles before and after service to ensure quality standards are met and address any customer concerns promptly.
Maintain cleanliness and organization of the work area, tools, and equipment to promote safety and efficiency.
Communicate effectively with customers and team members to provide updates on service progress and resolve any issues.
Skills:
The required skills enable the Flat Rate Detailer to efficiently execute detailed cleaning tasks while adhering to flat rate pricing, ensuring both speed and quality in daily operations. Attention to detail is critical for identifying areas needing special care and for delivering a polished final product that meets customer expectations. Physical stamina and manual dexterity are essential for handling equipment and performing repetitive tasks throughout the workday. Preferred skills such as knowledge of specialized cleaning techniques and customer service enhance the ability to tailor services to individual vehicle needs and foster positive client interactions. Effective communication and teamwork skills support coordination with colleagues and management, contributing to a smooth workflow and high customer satisfaction.
