Manual Hardware Inside Sales

What You'll Do: Make outbound sales calls to new and existing customers to promote DCM closers, hinges, locks, pivots, exit devices, and accessories Identify and qualify new sales opportunities through proactive customer outreach Prepare, present, and follow up on quotes to generate and close sales Build strong customer relationships through regular communication and account management Develop a strong understanding of our product line to recommend hardware based on customer needs Work closely with Outside Sales Representatives to support key accounts and new business opportunities Maintain accurate records of customer interactions, calls, quotes, and opportunities in the CRM Participate in sales meetings and share feedback on customer needs, market trends, and competitor activity Partner with Marketing to support campaigns, product launches, and promotional efforts What You'll Bring 24 years of inside sales or customer service experience, preferably in a manufacturing or industrial environment Experience with manual door hardware or related building products is preferred Proven success with outbound calling and business development is a plus Strong verbal and written communication skills Excellent customer service and relationship-building skills Strong organization skills with the ability to manage multiple priorities Proficiency with Microsoft Office and CRM software preferred High school diploma or GED Why Door Controls USA?Our mission is Opening Doors for Generations. We are a growing, family-owned company where people work hard, support one another, and continually look for better ways to serve our customers. Together We Thrive | Do What You Say | Do the Right Thing | Better Every Day | Get'er Done If you are ready to build customer relationships, grow sales, and become an expert in manual door hardware, we would love to meet you. Apply today.