Global Trade Systems & OCR Support Analyst (Remote)

RTX is seeking a Business Systems/Application Support Analyst to join the Enterprise Services team in a remote role. You will work with Global Trade, Licensing, Cybersecurity, and Engineering stakeholders to capture requirements, document user stories, and coordinate SaaS applications' sustainment and upgrades. You will develop OCR application expertise, create process mappings and use cases, participate in Jira/Confluence workflows, and support testing, reporting, and documentation in an Agile