Description:
Excellent opportunity for a highly motivated individual that enjoys social services and the elderly. Universal Metro Aging Services is a Not-For-Profit organization that aims to serve immigrant populations of India, Pakistan, Bangladesh, the Middle East, Latin America and Europe. UMAS is a small, family run organization. The perceptive employee would need to have experience with that or have experience wearing multiple hats. In addition, perceptive employee should be able to work autonomously, be a self-starter, and have initiative and lots of follow through. This position requires frequent travel to client homes within the assigned service area.
Roles and Responsibilities:
Oversee in-home caregiving services and ensure quality care delivery
Conduct home visits to monitor client satisfaction and caregiver performance
Support business growth through marketing and community outreach
Resolve issues between clients and homecare aides
Provide coaching and support to caregivers
Document visit reports and follow-ups
Ensure compliance with company policies and regulations
Report incidents or concerns promptly
Build strong relationships with clients and families
Act as a point of contact for client concerns
Participate in community outreach and networking
Develop relationships with referral sources
Assist with marketing and client acquisition efforts
Requirements:
Basic Qualifications include Education: High School Diploma or Equivalent. Bachelor's degree in human services, social work gerontology, activity therapy, recreation, physical therapy, art therapy or related field preferred. Associate degree acceptable.
Experience:
Pervious experience working with older adults or in an adult day care environment preferred.
Physical exam (no more than 6 months prior to employment)
CPR/First Aid certification or willing to be become certified
Proficient in Microsoft Office Products (Outlook, Word, PowerPoint, Excel, etc.)
Excellent communication skills, including oral, written and presentation
Self-motivated, creative, flexible and results driven
Ability to be a productive team member/player
Additional qualifications include: Being fluent in English/Spanish.
