Description:
Newman Tractor is a leading heavy construction equipment dealership providing new and used equipment sales, rentals, parts, service, and attachments. We proudly support the construction, utility, mining, agricultural, pipeline, and energy sectors with the equipment and expertise they rely on to get the job done. We are 5 branches strong and continue to have a strong growth plan. We're looking for a dependable, motivated team member who isn't afraid of putting in the hours when the work needs to get done. This is a full-time position with significant overtime opportunities, including most weekends. if you're someone who likes staying busy, values a steady workload, and wants the opportunity to increase your paycheck through additional hours, this could be a great fit.
Territory Coverage
Home-based position supporting customers throughout Oklahoma and the Dallas-Fort Worth region. Overnight travel may be required based on service needs. Position reports and is managed by our Belmont, OH branch.
If you have a passion for repairing construction equipment across multiple types and models, we invite you to join our dynamic, growing organization.
Requirements:
Diagnose mechanical, hydraulic, and electrical issues in heavy equipment such as excavators, loaders, bulldozers, and motor graders
Perform necessary repairs, adjustments, and replacements to restore equipment functionality
Utilize diagnostic tools, telematics data, and machine history to identify and resolve issues efficiently
Conduct scheduled maintenance services, including fluid checks, oil changes, filter replacements, and lubrication
Inspect equipment for wear, damage, or potential failure points
Ensure all safety systems and components are operational
Access the ERP system to analyze the equipment's service history, including past repairs and recurring issues
Examine telematics reports for fault codes, performance data, and other indicators of abnormal operation
Hypothesize the most probable cause of failure based on historical and real-time data
Communicate with customers to confirm symptoms and clarify issues
Collect all required parts and tools for the service call
Include additional parts based on history and known failure patterns
Confirm appointment details and verify the location
Ensure all tools, equipment, and safety gear are loaded and ready for the job
Communicate effectively with customers to understand their concerns and explain repairs
Provide updates on repair progress and ensure customer satisfaction with completed work
Offer recommendations for additional maintenance or repairs as needed
Accurately document repairs, parts usage, and labor times in the ERP system
Maintain detailed records of service calls, including pre-trip preparation and diagnostics performed
Generate reports on equipment condition, completed repairs, and recommendations
Follow all company and industry safety standards during service calls
Perform daily vehicle inspections and ensure compliance with DOT regulations
Use proper personal protective equipment (PPE) and adhere to environmental safety protocols
Achieving a high first-time fix rate through diagnostics and preparation
Meeting response time and service quality expectations
Maintaining accurate and timely service documentation
Qualifications:
Willingness to travel to customer sites for full work week
Extensive knowledge of heavy equipment systems, including diesel engines, hydraulics, electrical systems, and transmissions
Proficiency in using diagnostic tools and telematics platforms
Minimum of 5 years of experience in heavy equipment maintenance and repair
Prior field service experience preferred
Strong problem-solving and analytical skills
Excellent verbal and written communication abilities
Organizational skills and attention to detail for pre-trip preparation and documentation
Valid driver’s license and excellent driving record
Ability to lift and handle parts and tools weighing up to 50 pounds
Willingness to work outdoors in various weather conditions and travel to customer sites
Frequent travel to customer locations with exposure to outdoor elements
Physical demands include lifting, bending, standing, and working in confined spaces
Benefits:
Company truck and credit card provided
80 hours of paid vacation (prorated in year of hire)
401k with up to 4% match of total compensation
HDHP & Co-pay medical plans with 80% of premium paid by employer for employee coverage (other coverages available)
Voluntary coverages offered for Dental, Vision, Voluntary Life, Accident & Critical Illness
Company provided STD, LTD, and Life Insurance
Yearly work boot allowance
Company provided uniforms
Other benefits can be discussed with eligible applicants
Work Details
Paid Weekly
Work hours:
7am-5pm, Monday thru Friday
Regular Overtime and additional earning potential
Overtime hours frequently include weekends
