Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, the UK, and France. As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process. We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have. We're looking for a Staff Project Manager to lead some of Collectors' most complex, high-visibility initiatives. You'll run enterprise cross-functional projects, such as site expansions and new business initiatives, and technology and automation projects, such as AI-assisted grading and systems rollouts, from kickoff through launch. As a staff individual contributor role, you'll work regularly with executive leaders, including C-suite stakeholders. Many of the initiatives you lead will involve confidential business, financial, and strategic information, so sound judgment and discretion are essential. You'll report directly to the Director of Continuous Improvement and work onsite at our Santa Ana, CA headquarters. We believe in-person collaboration with our operations, technology, and leadership teams is critical to success in this role.
What You'll Do
Project Leadership and Execution:
Lead large, complex projects from initiation to close, delivering on scope, schedule, budget, and quality commitments.
Build and maintain integrated project plans, including milestones, dependencies, critical path, and resource needs across multiple workstreams.
Drive decisions and hold teams accountable to commitments, escalating blockers early and with clear recommended paths forward.
Enterprise and Technology Initiatives:
Manage cross-functional projects such as new site launches, operational expansions, and new business projects, coordinating across Operations, Finance, Facilities, HR, Legal, and Technology. Lead technology and automation deployments, including AI-enabled and equipment-driven initiatives, partnering with Product and Engineering teams to move from pilot to scaled operation. Define operational readiness criteria and go-live plans so launches land smoothly for the teams that inherit them.
Executive Communication and Reporting:
Serve as the primary point of contact for project status, communicating with executive leadership, steering committees, and business unit leaders.
Prepare concise, executive-ready updates, dashboards, and presentations that clearly convey status, risks, financial impact, and decisions needed.
Facilitate steering committee and project review meetings, driving alignment and documenting decisions and actions.
Manage initiatives involving confidential information, including financial data, strategic plans, organizational changes, and pre-announcement projects, with the highest level of discretion.
Maintain appropriate access controls and information-handling practices across project documentation and communications.
Stakeholder and Vendor Management:
Build strong, trust-based relationships with internal stakeholders and external partners, including vendors, contractors, and technology providers. Manage vendor timelines, deliverables, and dependencies as part of the overall project plan.
Risk, Budget, and Resource Management:
Proactively identify risks and issues, develop mitigation plans, and track them to resolution. Track project budgets and resource allocation, flagging variances and tradeoffs to leadership.
Project Management Standards:
Contribute to project management standards, templates, and best practices that raise the quality and consistency of project delivery across the organization.
Who You Are:
Bachelor's degree in Business, Management, Engineering, or a related field. A Master's degree or PMP certification is a plus.7+ years of project management experience, with a proven track record of delivering large, complex, cross-functional initiatives.
Experience leading technology or systems implementations, site or operational expansions, or both.
Demonstrated ability to communicate with and influence senior executives, including preparing and presenting executive-level materials.
Proven discretion and integrity when handling confidential and sensitive business information.
Strong organizational, analytical, and problem-solving skills, with the ability to manage multiple high-priority projects at once.
Excellent written and verbal communication skills. Comfortable operating with ambiguity in a fast-paced, growing organization.
Tools and Technology:
Smartsheet: project plans, portfolio tracking, dashboards, and reporting.
Jira: task and workflow tracking, especially for technology workstreams.
Google Workspace: Docs, Sheets, Slides, and Drive for documentation, collaboration, analysis, and executive presentations.
Salary Range:
The salary range for this position is $125,000-$147,000. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details.
Reasons To Join Us:
Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
Additional Benefits:
Full-time employees are eligible for fertility, commuter, and educational assistance benefits 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
Vacation: All salaried employees are eligible for flexible time-off
Holiday
Pay: All regular, full-time employees are eligible for ten company paid holidays
EmployeeDiscounts: Employees receive discounts on select grading services for approved submissions Flexible
Hours:
Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs FunWorking Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities Candidates must be authorized to work in the United States. Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to interviewfraud@collectors.com.We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email interviewaccommodation@collectors.com.U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. For New York Residents: In connection with hiring, Collectors Universe, Inc. uses an automated employment decision tool (Brighthire) to assist in evaluating candidates. Collectors Universe, Inc. began using this tool in September 2026. In accordance with NYC Local Law 144, a summary of the most recent independent bias audit of this tool is available from Brighthire. To request information about the type of data collected, its source, and our data retention policy, contact ta-operations@collectors.com.SummaryLocation: Santa Ana, CA
Type: Full time
