A Place Where People Matter – Growing our People to Grow Our Business We're thrilled that you are exploring career opportunities where you can continue to make a positive difference every day to keep our communities healthy, fed, clean and safe. Primary Purpose: The Accounts Receivable Specialist position focuses on high volume business to business direct customer contact in collecting and reconciling disputes with customers, controlling and preventing the continuation of outstanding past due receivables, and minimizing bad debit risk to the organization while ensuring customer satisfaction and proactive sales engagement.
What you will do:
Ownership of all aspects of Customer AR including collection of past due balances, reconciliation of account, on account cash and credit memo application, and identifying/reporting of disputed invoices with customers to ensure timely payment, keeping aged AR and bad debt to a minimum all while maintaining a positive customer experience Collaborates with customer, sales, customer solutions, dispute management and C2C management to resolve payment issues while using good judgement. Reconciles complex dispute data from customer and prepares for resolution. Analyzes information and communicates to supervisor as needed to determine next course of action Mitigates customer risk by asking the right questions, reviewing credit and setting appropriate credit line following policies an procedures to support Credit and Receivable requirements. Ensures policies and procedures, SOX and other internal controls, are followed supporting organizational financial requirements Performs other related duties as required or request
What you will need:- 1 - 2 years of business-to-business or consumer collection experience preferred
- Proven history of successful dispute reconciliation/troubleshooting Specialized Knowledge/Skills: Knowledge and experience working with MS Office Suite, with strong Excel skillsSAP experience or major EAP experience
- Experience using and managing accounts with major collection software (Get Paid, High Radius)
- Compressive experience in entire orders to cash cycle
- Understanding credit risk principles
Ability to manage workload to a deadline and maintain set individual and team goals.
Excellent negotiation skills, ability to gain trust and confidence with customers, management, and peers
Ability to identify root cause issues, offer possible solutions and/or next course of action
Excellent verbal and written communication skills
Experience working in a public company preferred
Knowledge of collection principles with ability to reconcile credits & debits
Excellent customer service (internal & external) Cross functional team collaboration
Ability to prioritize workload
Where you will work: Dublin, OH. Working onsite three days/week#LI-RS1 It takes people like you and a global network of more than 9,500 employees to build a company where the best people want to work.
As a valued Univar Solutions employee, you understand that we are more than a distribution company. From delivering vital ingredients for food and nutrition, to helping keep drinking water safe, our company is dedicated to improving quality of life with our customers, suppliers and partners as we serve the world's most essential industries.
We are committed to a diverse workforce and a culture of inclusion.
Together, we are building a culture that acknowledges the unique experiences, perspectives and expertise of individuals and provides the development and growth opportunities to empower us to redefine our industry. Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation due to a disability during the hiring process, please contact us at careers@univarsolutions.com.
