Career Advisor 1

Pay: $23.70 HourlyESSENTIAL FUNCTIONS:Provides comprehensive career assessments(including professional level customers and to individuals with substantial barriers to employment) to determineoccupational interests andaptitude Identifiestraining and development needs, currentlevel of vocational skills, employment history, interests, and abilities to assistjobseekers in understanding career options based on their long-term career goals. Influences and empowers job seekers and program participants to find employment. Recommendinghelpful workforce programs and services at the local, state, and federal level that customers are eligible to participateand enroll inConductsintake process and completes program eligibility for grant funded programs. Guides job seekers through the career development & exploration process. Helps determineoccupational interests and abilities using a wide range of workforce tools, such as aptitude assessments, interviewing techniques, resume writing, andother career planning services. Provides useful and relevant labor market information to include, but not limited to, opportunities, qualifications, and expected pay in various industries to help customers develop actionable and realistic career goals. Educates participants on job search skills and industry trends to get them prepared for employment. Uses electronic and other resources to help customers make career and job search decisions Directly assistsjobseekers with resume development, simulated mock interviews, and developing successful job search strategies. Provides information regardingtraining opportunities and educational/training vendors based on jobseeker interest. Alsoprovides customer information on other financial aid and scholarships available. Refers participants to training opportunities (occupational skills training, work-based training, apprenticeship) for employability skills and other professional development opportunities Prepares & submits Individual Training Account (ITA), work-based training requests, and/or supportive service requests timely Continuously evaluates customers' needs and provides referrals/connections to internal or external support services to help overcome challenges and obstacles that could undermine the jobseekers' academic or career success. Maintains continuous contact with customers in caseload to provide on-going career services, case management, career advising, and regularly monitorsprogress to ensure completion of academic or occupational goals Developsconstructive and cooperative working relationships with internal team members, the public and external partners. Partners with business solutionsunit within career centers to help identifyemployment opportunities for participants. Proactively screens and refers participants to job opportunities they are qualified for with focuson training-related development. Proactively seeks ways to improve workforce services to meet labor market needs Manages customer information and enters required data (service codes and case notes) into the management information system(s) in a timely manner Performs other duties as assigned and fulfills responsibilities as required Ensures that case files meet/exceed all local, state, and federal quality assurance requirements. KNOWLEDGE / SKILLSABILITIESKnowledge of workforce development, economic development, and project management. Knowledge of effective conflict resolution practices, or individual case management and career counseling. Knowledge of word processing, spreadsheet, technology, and computer skills. Exceptional customer service and interpersonal skills. Able to work with diverse customers with unique needs and communication styles. Can effectively handle or resolve stressful or challenging situations with difficult customers. Is sensitive to customer needs and feelings and demonstrates concern for others. Excellent case management, analytical and critical thinking skills. Excellent verbal and written communication skills. Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public.

EDUCATION & EXPERIENCE: High School Diploma or GED required. Associates or Undergraduate degree preferred. Previous related workforce experience preferred. Valid driver's license and proof of insurance required. Bilingual in English and Spanish strongly preferred.

COMPANY OVERVIEW: C2 Global Professional Services (C2 GPS) is an industry leader providing innovative workforce and career services to Texans, Floridians, and the population of Southern Nevada. C2 GPS has a reputation for outstanding customer service, building relationships in our local communities, and providing career services to enable job seekers to find meaningful work and grow their careers. Our company values of Respect, Communication, Customer Engagement, and Ingenuity are embedded in every facet of how we work to deliver a standard of excellence that is unmatched by our competitors. Fueled by unprecedented growth, currently, our service delivery model spans several counties in Texas, Florida, and Southern Nevada. C2 GPS' guiding principle is that to successfully navigate workforce development solutions; our employees must be passionate about providing superior customer service to all our customers and support the communities where we live and work. Come and surround yourself with talented and professional individuals who have also taken the next step of making a difference in someone's life. You would not only have a great and dedicated team to work with, but you would also be eligible to take advantage of a competitive benefits plan which includes: Health Insurance (with 0 cost options) Wellness Reimbursement Generous Paid Time OffPaid Parental Leave 401(K) with 100% Employer Match of up to 6% of individual contributions DentalVisionLife Insurance Short and Long Term Disability Pet Insurance

Equal Opportunity Employer: minority/female/disability/veteran