Lifespa Coordinator The LifeSpa Coordinator operates the telephone system to answer incoming calls and directs callers to appropriate personnel in a manner that exceeds the caller's expectations, presenting a cheerful and pleasant attitude at all times. They also assist the Department Head with filing and other office duties as needed.
Job Duties and Responsibilities:
Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner
Converts LifeSpa questions into appointments
Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs
Suggests upgrades or add-ons to products and services
Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments
Uses all required safety devices to comply with company safety rules
Position Requirements:
High School Diploma or GED
1 year of customer service experience
CPR and AED certified within 30 days of hire
Knowledge of computer software such as Microsoft Office, Excel, PowerPoint and Outlook
Ability to calculate figures and amounts such as discounts, interest and commissions
Ability to stand, sit, walk, reach, climb and lift up to 50 pounds
Preferred Requirements:
1 year of receptionist experience
Pay This is an hourly position with wages starting at $18.00 and pays up to $21.25, based on experience and qualifications.
Benefits:
All team members receive the following benefits while working for Life Time:
A fully subsidized membership
Discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
Training and professional development
Paid sick leave where required by law
Full-time Team Members are eligible for additional benefits, including:
Medical, dental, vision, and prescription drug coverage
Short term and long term disability insurance
Life insurance
Pre-tax flexible spending and dependent care plans
Parental leave and adoption assistance
Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
Deferred compensation plan, if the team member meets the required income threshold
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
