Patient Financial Coordinator
synergenx healthHouston, TX
Patient Financial Coordinator
synergenx healthHouston, TXJunior L3
All Other Outpatient Care CentersAll Other Miscellaneous Ambulatory Health Care ServicesOffices of Physicians
APPLY NOW (opens in a new tab)Patient Financial Coordinator (Entry-Level) Patient Financial Coordinator is an entry-level, patient-facing role responsible for proactively contacting new patients prior to their appointments to explain financial expectations, insurance coverage basics, and available payment options. This role plays a critical part in ensuring financial transparency, patient preparedness, and a positive overall experience before the patient even walks into the clinic.
What You'll Do:
- Contact new patients daily to review pricing and financial expectations prior to appointments
- Explain insurance basics (copays, deductibles, coinsurance) in a clear, simple way
- Review self-pay and alternative pricing options
- Help patients select the best financial option for their situation
- Accurately document patient selections in internal systems
- Respond to clinic and billing team inquiries in a timely, professional manner
- Escalate complex insurance or billing questions when needed
- Deliver a high-touch, professional patient experience on every interaction
What We're Looking For:
- (Entry-Level Friendly)
- High school diploma or equivalent required
- Strong communication skills (phone + written)
- Customer service mindset with professionalism and empathy
- Basic computer skills (Outlook, Excel, Teams, etc.)Highly organized with strong attention to detail
- Ability to multitask in a fast-paced environment
- Willingness to learn healthcare insurance basics (we will train)
- Reliable, accountable, and team-oriented
- Preferred (Not Required)
- Experience in healthcare, call center, front desk, or billing
- Experience with insurance verification, including eligibility, benefits, and coverage details
- Exposure to insurance concepts or patient financial discussions
What Success Looks Like:
- Patients arrive informed and prepared financially
- Clear, confident communication of pricing and options
- Accurate documentation and strong follow-through
- Positive feedback from patients and internal teams
- Our Core Values
- Patient Care
EnthusiasmTeamworkGrowth-Oriented
AccountabilityPassionWhy Join UsEntry-level opportunity with growth potential
Structured training and development
Fast-growing healthcare organization
Make a direct impact on patient experience
Full benefits package
Ready to Apply?
If you are organized, people-focused, and ready to start a career in healthcare operations—we want to hear from you.
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Level
Junior L3
Location
Houston, TX
Occupation
Patient Representatives
Industry
All Other Outpatient Care Centers
Posted
today