LATAM-Focused Senior Customer Success Specialist

ELCA Informatique SA seeks a Senior Customer Success Specialist to strengthen ties with LATAM clients and drive adoption of the S-360 platform in the Americas. You will provide on-site support at client venues and deliver practical training to staff, ensuring high satisfaction, timely resolutions, and proactive issue escalation. Ideal candidates have 3+ years in customer support or professional services for SaaS or live events, strong communication, and fluency in Spanish.