Restaurant General Manager — National BBQ ChainThe General Manager leads all aspects of daily operations at a high-volume, full-service restaurant, delivering exceptional food, service, and hospitality while building a strong team and driving profitability.
Essential Duties:
Deliver a consistently exceptional guest experience and address guest concerns with professionalism and urgency.
Maintain brand standards for food quality, hospitality, cleanliness, safety, and restaurant appearance.
Implement company policies, procedures, and operational programs consistently.
Manage labor, inventory, food costs, and other controllable expenses to support restaurant profitability.
Communicate performance results, staffing needs, priorities, and action plans to the Area Director.
Ensure compliance with food safety requirements, workplace regulations, and company procedures.
Required Skills and Experience:
At least three years of General Manager experience in a high-volume, Full-service restaurant.
Proven ability to lead, motivate, develop, and hold teams accountable.
Strong organizational, time-management, and problem-solving skills.
Solid financial-management skills, including an understanding of restaurant costs and profitability.
Ability to read and interpret safety guidelines, operating instructions, maintenance procedures, and company policies.
Ability to prepare reports, schedules, business correspondence, and operational action plans.
Clear, confident communication skills when working with guests, team members, leadership, and groups.
