Job Description:
Job Description CANDIDATES MUST HAVE AN INSURANCE LICENSE IN THE STATE OF TEXAS AND HAVE EXPERIENCE IN THE INSURANCE INDUSTRY TO BE CONSIDERED FOR THIS POSITION.We are seeking Team Members to interact with customers in a "Sunshine" way as the Insurance customer service representative position at our company! You'll be responsible for responding to customer inquiries, mitigating service issues, and providing an exemplary customer experience. If this posting sounds like a job you'll love, we highly encourage you to apply.
Compensation: $32,000+ yearly DOE
Responsibilities:- Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
- Regularly meet with sales lead to receive the newest service and product knowledge
- Find patterns in customer complaints and bring them to the team for improvement
- Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary
- Maintain customer accounts and update with new account information as needed
Qualifications:
Must possess exemplary interpersonal skills, communication skills, and active listening skills Must have graduated high school, received a G.E.D. or equivalent Strong knowledge of customer interface and interaction Have an insurance license in the state of TexasHave experience in the insurance industry About CompanyWHO WE AREEvery member of the Home Insurance Agency is a professional who brings distinct strengths and specialties to the agency. We work together as a team to ensure that client assets are protected.
WHAT WE DO:
Our priority is ensuring we protect client success. Whether they are seeking to expand their operations, increase technological performance, or enhance organizational effectiveness, we're here to ensure that the process is well-protected and sustained. Our team is experienced in a wide variety of personal & business insurance to provide peace of mind every time. Home Insurance Agency is a full-service agency offering Homeowners, Auto, Motorcycle, Flood, Renters, Bonds, Commercial Auto, Business General Liability, Life, and Health.
